Assistant Manager, Global Governance

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.  JLL Business Services (JBS)JBS is where JLL's operational expertise comes to life across our global delivery platform spanning India, the Philippines, China, Poland, Costa Rica, and the US. We blend exceptional talent with proven methodologies to handle operational complexity so our colleagues can focus on clients and growth. Our services transform processes through people and technology to deliver measurable results that reduce costs and increase JLL's margins. As JLL's operations and capability experts, we are the engine that powers our collective success by ensuring effective operational delivery that meets the needs of our organization and clients.Our team: Operations, Governance & Optimization (OGO) is the oil in the engine of JBS. The team works together to design, build, and manage the systems that drive outcomes for JBS, support transparency in our engagements with the business, and enable us to demonstrate efficiency at scale.What this job involves:As a Assistant Manager in Global Governance for JBS, you'll play a pivotal role in ensuring organizational excellence through governance framework development, management, and oversight. This position offers the opportunity to create and sustain robust governance structures that support business objectives across our global operations. You'll collaborate with cross-functional teams to develop, implement, and monitor governance policies and procedures that drive accountability and transparency. Working at the intersection of compliance, risk management, and strategic planning, you'll help shape a brighter way for our Operations teams by ensuring our governance practices ensure the stability to support sustainable operations.What your day-to-day will look like:Manage the JBS Governance Framework – this means leading the review process, ensuring comprehensive updates, and building new componentsLead stakeholder alignment by coordinating with capability leads, process owners, and leadership teamsOversee governance components across various capabilities, providing a unified view to ensure consistency and adherence to established frameworksLead process re-certification governance at several intervals throughout the year, maintaining compliance and operational standards across all JBS functionsCollaborate with the Knowledge Management team to audit and govern site and content management systems, supporting adoption of best practicesSupport audit coordination and response activities, serving as a liaison between auditors and operational teams to ensure seamless information flow and timely resolutionRequired Skills and Experience:Bachelor's degree in Business Administration, Risk Management, Operations, or related field7-9 years of experience in governance, risk management, compliance, or operations roles within a shared services, Global Capability Center (GCC) or Business Process Outsourcing (BPO) environmentDemonstrated experience with framework development, process documentation, and compliance managementStrong project coordination skills with ability to manage multiple initiatives simultaneously across different time zonesProficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams) and experience with collaboration platformsExcellent written and verbal communication skills with ability to interact effectively with stakeholders at all organizational levelsExperience working in virtual, global teams with demonstrated cultural sensitivity and adaptability Desired or preferred experience and technical skills:Professional certification in governance, risk management, or related field (e.g., GRC, or similar)Experience with audit processes and regulatory compliance in a multinational organizationFamiliarity with SharePoint, content management systems, or similar knowledge management platformsPrevious experience in real estate, professional services, or similar industriesAdvanced analytical and problem-solving skills with attention to detailExperience with process mapping, documentation, and continuous improvement methodologiesLocation: On-site –Gurugram, HRScheduled Weekly Hours:40If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. 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We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.