Bpo Executive
2 days ago
Lead Generation:
Proactively contact potential customers to identify, qualify, and nurture leads for sales or marketing initiatives. The goal is to create a strong pipeline of prospects for the business.
Sales & Marketing:
Promote the companys products and services through persuasive communication, execute targeted promotional campaigns, and close sales opportunities effectively.
Customer Engagement:
Reach out to existing customers to collect feedback, share updates, inform them about new offerings, and maintain long-term relationships that foster loyalty and repeat business.
Market Research:
Conduct surveys and gather valuable insights to analyze customer preferences, market trends, and competition—helping the company improve its strategies and offerings.
Debt Collection:
Professionally manage communication with customers regarding outstanding accounts, ensuring timely recovery of overdue payments while maintaining a courteous tone.
Appointment Setting:
Schedule meetings or appointments between potential or existing customers and the company's sales or service representatives to facilitate smooth business interactions.
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Call Centre Head
6 days ago
Thrissur, Kerala, India RigStreet Technologies Full time ₹ 3,60,000 - ₹ 4,80,000 per yearJob Summary:We are seeking an experienced and strategic Call Centre Head to lead and manage our call centre operations. The ideal candidate will be responsible for ensuring smooth day-to-day functioning, driving customer satisfaction, meeting performance metrics, and leading a team of call centre executives and supervisors. This role demands strong...
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Manager Service Delivery
3 weeks ago
Thrissur, India ReSource Pro Full timeDear Aspirant,We are ReSource Pro Operational Solutions Private Limited, BangaloreAbout Us:ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Customer Relation Executive
2 weeks ago
Thrissur, Kerala, India REGAL JEWELLERS Full time**Key Responsibilities**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide accurate information regarding services/products. - Follow up with potential and existing clients to ensure satisfaction and retention. - Maintain and update customer records in the CRM system. - Resolve customer queries and escalate...