Bpo Executive

3 days ago

Thrissur, Kerala, India Switrus Holidays Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Lead Generation:

Proactively contact potential customers to identify, qualify, and nurture leads for sales or marketing initiatives. The goal is to create a strong pipeline of prospects for the business.

Sales & Marketing:

Promote the companys products and services through persuasive communication, execute targeted promotional campaigns, and close sales opportunities effectively.

Customer Engagement:

Reach out to existing customers to collect feedback, share updates, inform them about new offerings, and maintain long-term relationships that foster loyalty and repeat business.

Market Research:

Conduct surveys and gather valuable insights to analyze customer preferences, market trends, and competition—helping the company improve its strategies and offerings.

Debt Collection:

Professionally manage communication with customers regarding outstanding accounts, ensuring timely recovery of overdue payments while maintaining a courteous tone.

Appointment Setting:

Schedule meetings or appointments between potential or existing customers and the company's sales or service representatives to facilitate smooth business interactions.

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