S/4 Program Manager

14 hours ago

Bengaluru, Karnataka, India Growel Softech Pvt. Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Overall, 15 + Yrs of experience with SAP S4HANA upgrade experience is a must. Expert in handling large SAP Implementation and Support Projects. Responsible for managing planning and overseeing Technology project delivery and operational acceptance of solutions deployed into production. Ensure the adherence of standards and SAP best practices. Liaise with the functional SAP experts and business teams.

Provide support for other applications and services as requested by the IT team leader. Contribute where possible in areas outside of the job holders technical expertise. Utilize knowledge of defined reference architectures, technology trends and implementation experience to translate business requirements into a system and landscape solution blueprint that represents an end to end technical solution.

Must have worked on responses to RFPs and participated in proposal defense presentations, working on contracts, SOWs and tracking POs and Invoicing activities in project delivery Project Profile should include End to end(E2E) SAP Implementation, Production Support, helpdesk and Application Maintenance, System Integration, Global Template development and SAP Rollouts, SAP Enhancements, End User Training, Documentation, ITS and web enabling of SAP, Version Upgrade (4.7 to ECC6), Knowledge Transfer, Project Audit Business Process optimization. Manage full project lifecycle, technical and functional aspects, and deliverables for IT software development and integration projects. Ensure that changes to dependent applications are viable in SAP and do not cause a detrimental impact to production

Lead activities during upgrades and releases with multiple stakeholders, working with change and release management team. Work closely with: Mercury Transition Leads to establish end to end project plan and approach and identify risks/issues Mercury Program Team to understand technical project planning, constraints, and needs as per the programs phased approach.

Business and IT partners on release scheduling and communication of progress Single point of contact for all Delivery related communication and issues for SAP engagement Prepare and monitor SAP Application Program Transition and Steady State support Review Risk and highlight high priority risks for discussion Interface with Super/ Key Users Ensure that delivery meets all Service Levels and contractual commitments for respective Applications Ensure Operational Compliance with the Agreement

Ensure Prompt Identification and resolution of service delivery issues Forecast, plan and manage resources in accordance with the needs of clients. Provide all Service Level Reporting in accordance with the agreement Coordinate with Tech Mahindra Support teams for reporting SLAs, resolution of any issues. Change Management

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