IndusInd Bank

2 days ago

Coimbatore, Tamil Nadu, India Indusind Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Positions : Service Delivery Manager (SDM)

Walk-In date: 14 Oct :00 AM to 3:30 PM)

Interview Venue: IndusInd Bank Limited, 652, Tristar Towers, Avinashi Road, Near Lakshmi Mills Signal, Coimbatore

Role Details

Responsible for Sales of branch clients & Servicing walk-in-customers, handling queries, information on different products and services, handling front desks when needed and actively working on operation processes of the bank.

Job description

  • Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
  • Looking after client servicing at the branch lobby.
  • Checking KYC documents on new client Account opening forms.
  • Onboarding of newly acquired clients through welcome call and audit on sales process.
  • Managing TAT for all service & operational transactions.
  • Activation of clients on net banking and other non-branch channels.
  • Business lead generation and passing to relevant sales channel.
  • Managing overall client satisfaction score card for the branch.
  • Authorization & audit checks for all operation transactions.

Eligibility Criteria:

  • Age must be within 30 years for SDM.
  • Educational Qualification: Graduation and above
  • Experience: 2-3 years banking industry with atleast 1-2 year of branch banking operation experience.
  • Good interpersonal skills with a command on English and Local language

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