Mis Executive

2 days ago


Navi Mumbai, Maharashtra, India HDB Financial Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year


• Good Data analytical skills and Hands on knowledge about Dialer operations (Calling List, Agent Group, Filter modification, Campaign Creation Place mapping etc.)
• Should be also able to Analysis Weekly and Monthly tracker and discuss about the performance Improvement/Process Improvement.
• Daily analysis on Agent Activity(Ready, Wrap, Idle, Break, call counts, login etc..) and discuss with OPS managers for the better results.
• Bi hourly update with Ops team Leads for the better results for the day.
• Campaign run on Time as per the Strategy.
• Updating entire MIS of collections.
• Preparation of related MIS reports.
• Coordinating with different collection managers


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