EMR Implementation
1 week ago
Company Name-Dr. shroff's charity Eye hospital
Location-Delhi, Darya Ganj(Nearest Metro station Jama Masjid)
Salary-9 Lacs
Days of working-6 Days(WFO)
Key Responsibilities:
- Coordinate with clinical and non-clinical departments to collect functional and technical requirements.
- Document workflows and identify gaps between existing processes and EMR capabilities.
- Create requirement specifications and provide them to the software development agency.
- Schedule and participate in software agency meetings, requirement walkthroughs, and feedback.
- Track communication and share timely updates with stakeholders.
- Act as a liaison between the hospital's IT, clinical and non-clinical team, and the EMR vendor.
- Participate in user interface (UI) review and module testing to ensure alignment with hospital processes.
- Coordinate with departments for master data collection and form design (e.g., OPD, IPD, pharmacy templates).
- Support UAT (User Acceptance Testing) by preparing test cases and helping users in test execution.
- Log issues, bugs, and enhancement requests from UAT and follow up with the software partner.
- Ensure data integrity and verify compliance with clinical documentation standards.
- Coordinate and deliver training sessions for end users across departments (Doctors, Nurses, Admin, etc.).
- Provide one-on-one support for critical departments during the go-live phase.
- Maintain a go-live checklist for each department.
- Monitor module-wise activation and ensure real-time issue resolution.
- Maintain communication with implementation teams and escalate unresolved problems.
- Track system performance, downtime, and user adoption.
- Collect feedback for continuous improvement and enhancement requests.
- Maintain documentation for EMR audit, governance, compliance, and review purposes.
- Support MIS and management reporting through EMR data extraction.
Skill and Qualification:
- Strong understanding of SDLC and software implementation lifecycle (Agile/Waterfall).
- Experience in managing or supporting EMR/HMS software.
- Working knowledge of SQL databases, APIs, system integration, and data migration.
- Excellent stakeholder engagement, communication, and training skills.
- Strong analytical and problem-solving skills.
Preferred Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering.
- Experience with specific software tools or systems relevant to the healthcare (e.g., HIMS & EMR systems, HRMS systems, Inventory system etc.)
Experience:
- 8+ years in healthcare domain(Preference)
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