
Dispatch & Inventory Executive (exports)
4 hours ago
Job Title: Dispatch & Inventory Executive Garments Export
Location: B-60, Sector 65, Noida (Onsite)
Exp: 1–3 Years (Garment Export Industry Only)
We are seeking a motivated and detail-oriented Dispatch & Inventory Executive to manage the end-to-end dispatch operations and inventory control for a garments export unit. Experience in an export house and working knowledge of e-commerce platforms (Shopify) and inventory tools (Zoho Books) is preferred.
Key Responsibilities
Dispatch Management (Finished Goods)
Coordinate with teams to ensure timely dispatch of garments.
- Verify quantities, sizes, and styles as per buyer requirements.
- Ensure proper labeling, documentation, and compliance with buyer instructions & shipping regulations.
- Schedule pickups with courier/logistics partners and monitor delivery timelines.
Maintain real-time tracking records and update clients on shipment status.
Raw Material Inventory (Stores Management)
Maintain accurate stock of fabrics, trims, threads, labels, buttons, and packaging materials.
- Manage GRNs (Goods Receipt Notes) for all inward stock and update Zoho in real time.
- Issue materials to production departments and update inward/outward records.
- Conduct daily/weekly/monthly physical checks and ensure FIFO (First-In-First-Out) method.
Flag shortages or reordering requirements to procurement team.
Claim Filing & Resolution
Record customer complaints regarding delivery delays, shortages, or damages.
- Collaborate with QC, production, and dispatch teams to resolve claims.
- Prepare claim reports with supporting documentation and photographic evidence.
Recommend preventive measures to avoid recurring issues.
Courier & Return Logistics
Manage both outbound and return shipments.
- Handle return pickups and inward stock reconciliation.
- Resolve courier-related issues including delays, lost shipments, and damages.
Evaluate courier partners' performance on timelines, costs, and service quality.
E-Commerce & System Integration (Preferred)
Process B2C online orders via Shopify
- Assist with fulfillment coordination for domestic and export orders.
Key Skills & Competencies
- 1–3 years of relevant experience in garment exports dispatch/inventory roles.
- Strong knowledge of garment raw materials & export documentation.
- Proficiency in MS Excel (VLOOKUP, Pivot, Stock Formats) and Zoho Inventory/Books.
- Familiarity with e-commerce platforms (Shopify, Magento, WooCommerce) preferred.
- Strong coordination, communication, and problem-solving skills.
- High attention to detail and ability to work under deadlines.
- Preferred Qualifications
- Graduate/Diploma in Textile Technology, Garment Manufacturing, Supply Chain, or Inventory Management.
- Prior experience in export house operations is highly desirable.
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