Service Trainer

Role & responsibilitiesA BPO Insurance Trainer is responsible for developing and delivering training on insurance products, processes, and compliance for voice process agents. Key duties include conducting new hire and refresher training, creating materials, assessing performance, and ensuring trainees meet quality and compliance standards, such as those set...

Experienced Trainer for BPO (Soft Skills, Sales, Customer Service, Insurance). Expertise in Life/Term Insurance, Inbound Processes. Train large groups, drive performance, and ensure quality. 2+ yrs exp, excellent communication skills.

Role DescriptionThis is a full-time, on-site role based in Airoli / Jui Nagar, Navi Mumbai for a Pre-Sales Trainer .The Pre-Sales Trainer will design, develop, and deliver sales training programs to enhance the skills and productivity of the pre-sales team. Key responsibilities include conducting needs analysis, creating training content, facilitating...

Company DescriptionHarjas Study Abroad is a trusted education consultancy dedicated to guiding students towards global academic and career success. Headquartered in Navi Mumbai, India, the company provides expert counseling and end-to-end assistance for studying in countries such as Canada, the UK, Australia, New Zealand, and Europe.With a focus on...

Job Summary: The Contact Center Line/Process Trainer at iMetrix Solutions maximizes the effectiveness of call center representatives by ensuring representatives have thorough knowledge of products, services, can effectively use telephone sales-closing skills, resolve customer issues both on Sales or Customer Service calls and provide positive customer...

Position: Process Trainer – Operations (Voice) Operations: Telesales Voice (Inbound & Outbound) Client Geography: United States Work Shift: Night Hours (IST) Work Location: Mahape, Navi Mumbai Role Type: Full Time – Permanent Position Reports to: Manager Brief: We are looking for a skilled Process Trainer – Voice Operations who can train, and...

This job is provided by Location: MumbaiLanguages: Fluent in English, Hindi, and any South Indian language (Tamil, Telugu, Kannada, or Malayalam)Are you passionate about training, process excellence, and helping teams grow? We're looking for a dynamic Process Trainer to join our teamWhat You'll DoConduct onboarding & process trainings for new hires.Deliver...

We're Hiring: AI TrainerLocation:Flexible [Vikroli(West), Mumbai]Type:Full-timeExperience:2–4 YearsAbout the RoleWe are looking for an enthusiasticAI Trainerto help enhance, refine, and train AI-driven systems. In this role, you will work closely with our product and engineering teams to improve AI performance, accuracy, and contextual understanding. If...

About the Role: The trainer will be responsible for designing, delivering, and evaluating training programs that enhance the skills, knowledge, and performance of our retail staff. The role requires someone who can engage, motivate, and develop employees to deliver excellent customer service, improve sales, and ensure operational efficiency.Key...

Role & responsibilities1. Developing and implementing a structured non-technical training curriculumNew curriculum designed and deployed; Number of new learning modules created; Annual curriculum review2. Conducting Training Need Analysis (TNA)TNA completed across zones; TNA-linked training calendar deployed3. Building and managing training...