Senior Manager

1 week ago

PunePimpriChinchwad Area, India Aptita Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Sr. Manager - Programmatic
The purpose of this role is to be the day to day contact for client trading. Develop the Trading team and manage their development.

Job Description

  • Experience in delivery management for Programmatic & Display accounts
  • Manage a portfolio of client accounts and will be responsible for overall team operation
  • Act as the first point of contact for client questions and requests will be responsible for ensuring all client SLAs are consistently met by the team
  • Effective team management capabilities
  • Pro-active leadership that encourages teams to perform to the best of their ability
  • Manage client relationships. Deliver superior customer service and ensure organic business growth.
  • Build and maintain relationships with clients often through regular calls and meetings
  • Communicate to other departments in the organization to facilitate client requests
  • Identify new client relationships and assist in pitches to potential new clients
  • Give presentations about their organization's products or services
  • Conceptualize strategies and pro-actively provide ideas - act as a technical consulting partner to the business
  • Assist clients in their effort to maximize revenue through yield analysis and optimization.
  • Effectively manage the budget while optimizing the same towards optimal delivery.
  • Manage a team of account executives and arrange training for them wherever necessary
  • Generate accurate reports on the status of existing accounts and new business
  • Drive HBR, QBR, MBR, etc., with the client.
  • Work with the Head of Department in terms of resource management.
  • Actively participate in hiring new people for the organization.

Be responsible for the performance management system of the team members under their purview.

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