Community Manager

2 weeks ago


Mumbai, Maharashtra, India Joining Hands Full time ₹ 9,00,000 - ₹ 12,00,000 per year

At 
JoiningHands
, we bring together people, processes, and practices to enable deep healing and transformation. With a thriving community of 30,000+ members across 22 countries, and daily healing sessions running at 9 PM, our mission is to make inner work accessible, impactful, and community-driven.

We are now seeking a 
dynamic, tech-savvy Community Host & Webinar Lead
 who can anchor our daily sessions, represent the brand, and help therapists amplify their offerings.

Role: Community Manager

This is a 
front-facing role
 where you will become the 
voice & face of JoiningHands
 during our daily 9 PM webinars. You will host, engage, and manage the community experience while also helping therapists convert participants into deeper offerings.

Key Responsibilities

Webinar Hosting

  • Host daily 
    9 PM webinars/healing sessions
     (Mon–Fri).
  • Set the tone, welcome participants, introduce therapists, and close sessions with energy.
  • Ensure smooth technical flow across Zoom/TagMango/WhatsApp reminders.

Sales & Community Conversion

  • Present and promote therapists' daily offerings during sessions.
  • Drive 
    engagement & conversions
     (signups, renewals, upgrades).
  • Track daily responses, conversions, and share reports.

Community Leadership

  • Act as the 
    community representative
     — the friendly interface for members.
  • Engage with participants on WhatsApp groups, respond to queries, and nurture loyalty.
  • Build rapport so members feel connected to JoiningHands, not just the facilitators.

Tech & Process Management

  • Use multiple platforms (
    Zoom, TagMango, WhatsApp Business, Razorpay, AI tools
    ) for seamless operations.
  • Ensure timely reminders, follow-ups, and post-session recordings are shared.
  • Troubleshoot basic tech issues during live webinars.

Key Deliverables (First 6–12 Months)

  • Successfully 
    host daily webinars
     with professionalism & consistency.
  • Achieve 
    conversion targets
     for daily therapist offerings (to be jointly defined).
  • Build a 
    high-engagement WhatsApp community
     with 80%+ daily interaction rates.
  • Improve attendee retention & participation rates month-on-month.
  • Establish 
    smooth operational systems
     for reminders, follow-ups, and reporting.

What We're Looking For

  • Based in 
    Mumbai
    ; able to work 
    1 PM – 10 PM
     daily.
  • Confident communicator with 
    excellent English & Hindi/Hinglish fluency
    .
  • Prior experience in 
    hosting, anchoring, community management, or sales
     is a plus.
  • Tech-savvy; comfortable with 
    Zoom, WhatsApp Business, Google Sheets, and AI tools
    .
  • Energetic, empathetic, and 
    comfortable speaking in front of 100+ people daily
    .
  • Self-starter who can take 
    ownership
     of daily webinars and community outcomes.

What We Offer

  • Opportunity to become the 
    face of a fast-growing spiritual ecosystem
    .
  • Direct mentorship from founders and senior therapists.
  • Competitive salary + 
    performance-linked incentives
    .
  • Exposure to 
    global facilitators, international communities, and digital tools
    .
  • A role that blends 
    hosting, sales, and community leadership
    .


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