It Support Engineer

4 days ago

Bengaluru, Karnataka, India Intrust Global Eservices Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

Design and implement short- and long-term strategic plans to make certain network

capacity meets existing and future requirements.

  • Develop, implement, and maintain policies, procedures, and associated training

plans for network resource administration and appropriate use.

  • Practice network asset management, including maintenance of network component

inventory, life cycle management and related documentation.

  • Establish service level agreements with end users.
  • Provides ownership" of problem through final resolution.
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software

across the organization's network.

  • Conduct research and make recommendations on network products, services, protocols,

and standards in support of network procurement and development efforts.

  • Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for

IT projects and associated efforts.

  • Perform cost-benefit and return on investment analyses for proposed systems to

aid management in making implementation decisions.

  • Negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Assess, approve, and administer all equipment, hardware, and software upgrades.
  • Manage and ensure effectiveness of servers, including e-mail, print, and backup

servers, and their associated operating systems and software.

  • Responsible for on-site and off-site data centres.
  • Manage and ensure optimal operation of all network hardware and equipment,

including routers, switches, hubs, UPSs, and so on.

  • Manage and ensure effectiveness of security solutions, including firewalls, anti- virus

solutions, and intrusion detection systems.

  • Establish and maintain regular written and in-person communications with the

organization's executives, decision-makers, stakeholders, department heads, and end

users regarding pertinent network activities.

  • Manage operational costs; conduct near- and long-term financial forecasts for expanded

functionality/user base.

  • Test network performance and provide network performance statistics and reports;

develop strategies for maintaining network infrastructure

  • Test server performance and provide network performance statistics and reports;

develop strategies for maintaining server infrastructure.

  • Oversee the administration of user accounts, permissions, and access rights in AD.
  • Direct and administrate a contingent of network analysts and technicians, and where

necessary, conduct performance reviews and corrective action.

  • Provide guidance to junior members of the team.
  • Ensure their team successfully completes the ISMS and QMS related trainings provided by

the company at appropriate intervals.

  • Ensure to provide the team quality related trainings for process improvement

Preferred candidate profile

  • Technical Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Nexcen IT Services Pvt Ltd Full time ₹ 2,85,000 - ₹ 3,00,000 per year

    Technical Support EngineerLocation: BangalorePosition Type: Full-TimeONLY Work from OfficeExperience: Fresher (0-1 Years)Shift Timings: Rotational and Night shifts (Should be flexible in shift timings)Interview Process: 2 rounds of interviews (1st Communication round and 2nd Technical Round)Interview Date: 1st Nov 2025(Saturday)Mode: Face to FaceWe are...

  • Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Rrelocate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Support EngineerLocation: Remote (with occasional travel to client sites if needed)Company: [Client Name customizable]Industry: Enterprise Networking / TechnologyAbout the RoleWe're redefining the future of enterprise networking, and we're looking for a Support Engineer who thrives on solving complex technical challenges. This is not a maintenance...

  • Support Engineer

    6 days ago

    Bengaluru, Karnataka, India Themesoft Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:L2 Support Engineer (Java / Unix / SQL)Location:BangaloreExperience:4–10 YearsAbout the Role:We're looking for an experiencedL2 Support Engineerwith a strong foundation in software engineering concepts, SDLC, and ITSM processes. The ideal candidate will be hands-on in coding, debugging, and production support, with excellent analytical and...

  • Support Engineering

    4 days ago

    Bengaluru, Karnataka, India Wingsoft Consulting LLC Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    Job Title: Support Engineering - Networking (Meter)Location: Bangalore, KA, IN (Hybrid)Workspace: This is a hybrid role. Once the Bangalore office is established, attendance will be required Tuesday through Thursday. Candidates for Bangalore must be willing to relocate to Bangalore upon starting, as the office is not yet open but will require hybrid...

  • IT Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India ASSYSTEM Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description Assystem Stup is a full-service project delivery consultancy company offering master planning, comprehensive building design, engineering and project management services. We serve many clients in decarbonised energy, transportation, cities & territories, buildings and commercial, institutional, recreational and manufacturing facility...

  • Support Engineer

    8 hours ago

    Bengaluru, Karnataka, India Tradelab Technologies Full time ₹ 4,32,000 - ₹ 6,48,000 per year

    Job Title: Product Support Engineer (Night Shift – Remote) (Trading Domain)Location:Remote (India)Shift Timing:10:00 PM – 6:00 AM IST (US Hours)Experience:Minimum 1+ yearFunction:24×7 Product Support TeamAbout Us:We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking solutions. Our...

  • Support Engineer

    2 days ago

    Bengaluru, Karnataka, India Tavant Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesAs a Support Engineer at Tavant Technologies, you will play a crucial role in delivering exceptional technical support to our clients. You will be responsible for troubleshooting and resolving issues related to our software products. This position requires a strong analytical mindset and the ability to communicate effectively with both...

  • IT Support Engineer

    9 hours ago

    Bengaluru, Karnataka, India Soffit Infrastructure Services (P) Ltd. Full time ₹ 36,00,000 - ₹ 45,00,000 per year

    IT Support Engineer (2–3 Years Experience)Requirements & Responsibilities:Desktop/laptop support: installation, configuration & troubleshooting.Windows OS issues, upgrades & patching.Basic server operations: user accounts, permissions, backups.Hardware support: printers, scanners, system components.Application support & software installation.Basic...

  • Sr Support Engineer

    1 week ago

    Bengaluru, Karnataka, India McLaren Strategic Solutions (MSS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Engineering Support Level 2 - Portfolio AnalyticsSupport experience preferably in 4-10 years rangeResponsibilities:Investigate and drive support resolution with senior external clients, internal stake holders and other engineering teams. Serve as point of escalation for support issues from Helpdesk (L1)Work closely with the engineering team to drive...

  • IT Support Engineer

    4 days ago

    Bengaluru, Karnataka, India CoverSelf Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About CoverSelf:We are an InsurTech start-up based out of Bangalore, with a focus on Healthcare. CoverSelf empowers healthcare insurance companies with a truly NEXT-GEN cloud-native, holistic & customizable platform preventing and adapting to the ever-evolving claims & payment inaccuracies. Reduce complexity and administrative costs with a unified healthcare...