CRM Interior Designer
7 days ago
Key Responsibilities:
- Act as the
primary liaison
between the client and internal teams (Design, Project Execution, Procurement, and Accounts). - Manage and update all client details, project progress, and communications in the
CRM system (Zoho / HubSpot / Salesforce)
. - Schedule
design discussions, material selections, site visits, and handover meetings
. - Track project milestones and share
weekly progress updates
with clients. - Handle
client feedback, concerns, and escalations
promptly and professionally. - Follow up for
stage-wise payments
and ensure timely collections as per schedule. - Support internal teams by maintaining
clear documentation
and communication trails. - Conduct
post-project client satisfaction surveys
and gather testimonials or referrals. - Coordinate with marketing for client stories, references, and repeat business opportunities.
Required Skills & Competencies:
- Mandatory:
Experience in
Interior Design or Architecture industry
(client-facing role). - Excellent
verbal and written communication
skills in English, Hindi, and Telugu. - Strong
coordination and multitasking
ability. - Familiarity with
project timelines, design processes, and execution workflows
. - Working knowledge of
CRM tools (Zoho, HubSpot, or similar)
and
MS Office / Google Sheets
. - Customer-oriented mindset with strong problem-solving skills.
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