Telephone Operator Executive

1 week ago

Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 72,000 - ₹ 1,44,000 per year

We are looking for a skilled Telephone Operator Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility

  • Handle incoming and outgoing calls professionally and courteously.
  • Provide information about products or services to customers over the phone.
  • Resolve customer complaints and issues promptly and efficiently.
  • Maintain accurate records of calls made and results achieved.
  • Collaborate with other teams to achieve sales targets and improve customer satisfaction.
  • Stay updated with new technologies and systems to enhance telephone operations.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using telephone systems and software applications.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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