Front Desk Manager
2 days ago
Front Office Manager Job Duties
- Oversee daily front desk operations.
- Manage and train front desk staff.
- Handle guest check-ins and check-outs.
- Address guest inquiries and complaints.
- Coordinate with housekeeping and maintenance departments.
- Manage reservations and room assignments.
- Ensure accurate record-keeping and billing.
- Monitor front desk supplies and inventory.
- Maintain a welcoming and professional front desk environment.
- Ensure compliance with hotel policies and procedures.
SKILLS
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Proficiency in front desk software and reservation systems.
- Problem-solving and conflict resolution skills.
- Attention to detail and organizational skills.
- Ability to multitask and work under pressure.
- Customer service orientation.
- Knowledge of hotel operations and services.
- Financial management skills for budgeting and reporting.
- Flexibility to work various shifts, including weekends and holidays.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Experience:
- Hospital: 4 years (Required)
Language:
- English (Preferred)
Work Location: In person
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