Front Desk Manager

7 days ago


Cochin, Kerala, India SkinSecrets Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Front Office Manager Job Duties

  • Oversee daily front desk operations.
  • Manage and train front desk staff.
  • Handle guest check-ins and check-outs.
  • Address guest inquiries and complaints.
  • Coordinate with housekeeping and maintenance departments.
  • Manage reservations and room assignments.
  • Ensure accurate record-keeping and billing.
  • Monitor front desk supplies and inventory.
  • Maintain a welcoming and professional front desk environment.
  • Ensure compliance with hotel policies and procedures.

SKILLS

  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Proficiency in front desk software and reservation systems.
  • Problem-solving and conflict resolution skills.
  • Attention to detail and organizational skills.
  • Ability to multitask and work under pressure.
  • Customer service orientation.
  • Knowledge of hotel operations and services.
  • Financial management skills for budgeting and reporting.
  • Flexibility to work various shifts, including weekends and holidays.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Experience:

  • Hospital: 4 years (Required)

Language:

  • English (Preferred)

Work Location: In person


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