Front Desk Executive- Male
2 days ago
Designation: Front Desk Executive
Experience: More than 1year with clinic or hospital industry
Language Efficiency: Fluent in English and mother tongue
- Welcome the customer with pleasant smile and positive body language.
- Answering the phone calls with the sense of obligation and with Namaste culture.
- Maintenance of appointments registers of patients and corporate clients
- Generating and Dispatching medical reports to the clients
- Handles and manages all customer relation activities
- Registration and Billing of Customers
- Maintaining the record of the patients
- To educate clients on any running offers based upon the procedure selected.
- Taking feedback of the customer through google review, coordination for the pickup of reports.
- Handling over flow of customer from Billing Desk.
- In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.
Activity List:
- Billing
- Registrations
- Patient Quires
- Telephone
- Report Delivery
- Customer Feedbacks
- E - doc
Candidate Resident Location:
- Candidates residing in and around Edapally are preferred.
Job Type: Full-time
Pay: ₹13, ₹15,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma (Required)
Experience:
- total work: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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