Front Desk Executive- Male

2 days ago


Cochin, Kerala, India SkinSecrets Full time ₹ 1,56,000 - ₹ 1,80,000 per year

Designation: Front Desk Executive

Experience: More than 1year with clinic or hospital industry

Language Efficiency: Fluent in English and mother tongue

  • Welcome the customer with pleasant smile and positive body language.
  • Answering the phone calls with the sense of obligation and with Namaste culture.
  • Maintenance of appointments registers of patients and corporate clients
  • Generating and Dispatching medical reports to the clients
  • Handles and manages all customer relation activities
  • Registration and Billing of Customers
  • Maintaining the record of the patients
  • To educate clients on any running offers based upon the procedure selected.
  • Taking feedback of the customer through google review, coordination for the pickup of reports.
  • Handling over flow of customer from Billing Desk.
  • In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Activity List:

  • Billing
  • Registrations
  • Patient Quires
  • Telephone
  • Report Delivery
  • Customer Feedbacks
  • E - doc

Candidate Resident Location:

  • Candidates residing in and around Edapally are preferred.

Job Type: Full-time

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma (Required)

Experience:

  • total work: 1 year (Required)

Language:

  • English (Required)

Work Location: In person


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