
Assistant Front Office Manager
3 days ago
Job Title: Front Office Assistant Manager
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Summary:
Responsible in daily operations, ensuring smooth guest services, supervising staff, and maintaining resort standards.
Key Responsibilities:
- Supervise front desk operations (check-in, check-out, reservations).
- Handle guest queries, complaints, and VIP requirements.
- Train and guide staff.
- Coordinate with housekeeping and other departments.
- Manage occupancy, billing, and cash handling.
- Promote hotel services and support revenue growth.
Requirements:
- Diploma/Degree in Hospitality Management.
- 3+ years of front office experience, with supervisory exposure.
- Strong communication, leadership, and customer service skills.
- Knowledge of MS Office
Job Type: Full-time
Pay: From ₹20,000.00 per month
Application Question(s):
- are you married ?
Experience:
- Hotel management: 3 years (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Ernakulam, Kerala (Preferred)
Work Location: In person
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