Healthcare Support Operations Role

14 hours ago

Kolkata, West Bengal, India Huquo Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities:

  • Manage the day-to-day Patient Care Services (In- Patient, Out- Patient).

  • Answering phones and responding to client requests and inquiries.

  • Managing and updating company databases.

  • Assist in staff training and development activities, provide timely responses and resolutions to employee concerns

  • Maintaining financial, employee, and client records.

  • To motivate team members for the smooth functioning of the department..

  • Provide an effective communication link between patient and medical staff.

  • Managing the maintenance of office and facility equipment.

  • To review and analyze the patient Feedbacks & suggest necessary Corrective & preventive Actions to the Committee/ Director, so as to achieve optimum level of patient Satisfaction.

  • Coordinating with vendors to ensure that materials are delivered on time and in good condition for use in production

  • Developing new methods for improving operational efficiency by studying best practices in other industries

  • Performing other duties as assigned.

Requirements :

- Degree in business administration, facility management, or a related field preferred.

  • 3+ years of experience as an operations administrator or in a similar position.

  • Strong organizational and administrative skills.

  • Excellent communication skills, both written and verbal.

  • Proficiency in Microsoft Office and data management software.

  • Detail-oriented with strong analytical and problem-solving skills.

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