Operations Executive

1 day ago


Kolkata, West Bengal, India GigaCare Health Services Private Limited Full time ₹ 2,60,000 - ₹ 5,20,000 per year

About the job:

Job Title: Operations Executive

Location: Kolkata, West Bengal

Company: GigaCare Health Services Private Limited

About Us:

GigaCare is a leading provider of employer direct healthcare solutions, specializing in managing medical rooms and providing high-quality healthcare services directly to businesses and their employees. We are committed to improving healthcare accessibility, reducing costs, and enhancing the overall well-being of our clients' workforce.

Key Responsibilities:

  • Oversees the management of multiple health centres and lines of service across clients.
  • Manages staff typically composed of Doctors, Nurses and administrative staff.
  • Assists in the creation of site-specific goals and measurements related to the needs of the clients.
  • Effectively communicate across the various sites to ensure consistency in messaging.
  • Compiles input for the performance appraisal process for all staff members.
  • Responsible for following appropriate processes for hiring, staff development and performance management and provides input to the management team as needed.
  • Responsible for interviewing, training, and the successful orientation and onboarding of new hires.
  • Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health centre performance.
  • Identifies process improvement opportunities, workflow efficiencies and presents resolutions and recommendations to the management team.
  • Coaches and provides feedback to staff on a regular basis.
  • May serve as a client contact and provide reports and summaries of health centre activities.
  • Communicates regularly with staff, conducts meetings and provides updates and shares information regularly.
  • Individual Contributor Role.

Qualifications

  • Bachelor's degree
  • 2-5 year's experience in client facing operational roles, preferably in healthcare industry
  • Strong network of industry contacts and relationships.
  • Excellent communication and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to travel as needed.

Job Types: Full-time, Permanent

Pay: ₹10, ₹26,681.97 per month

Experience:

  • Occupational health: 2 years (Required)

Work Location: In person



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