Customer Care Officer

1 week ago


Delhi, Delhi, India Shree Worstex Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Location: South Delhi

Experience: 0-2 years

Industry: Fintech preferred

Job Summary:

We are seeking a proactive and empathetic Customer Care Executive to handle customer queries, resolve complaints, and deliver an outstanding service experience. The ideal candidate is a good communicator with a problem-solving mindset and a passion for helping people.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently
  • Respond to customer inquiries regarding products, services, and account issues
  • Log customer interactions and track follow-ups via CRM systems
  • Resolve complaints in a timely and empathetic manner
  • Collaborate with internal teams (Sales,Collections, Tech) to ensure customer satisfaction
  • Meet daily/weekly performance targets

Requirements:

  • 0-2 years of experience in customer service or call center operations
  • Strong verbal communication in English .
  • Basic knowledge of CRM tools or ticketing systems
  • Ability to stay calm under pressure and multitask
  • Prior experience in fintech, banking, or NBFC is a plus

What We Offer:

  • Competitive salary and performance-based incentives
  • Supportive team environment
  • Opportunity to grow in a fast-paced fintech company
  • Training and career development programs


  • Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...


  • Delhi, Delhi, India Swadeshi Ayurved Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title:Customer Care ExecutiveLocation:New DelhiJob Type:Full-TimeExperience:Minimum 1 year (Customer Service / E-commerce preferred)Industry:E-commerce / Ayurveda / Consumer ProductsJob SummaryWe are seeking a proactive and customer-focusedCustomer Care Executiveto join our team. The ideal candidate will handle customer care calls, resolve queries,...


  • Delhi, Delhi, India PERCH Full time ₹ 10,000 - ₹ 1,50,000 per year

    About PERCH: We're looking to hire an immediate joiner for the role of Customer Care Executive — someone who loves solving customer problems and building strong customer relationships.Key Responsibilities:Respond to customer inquiries via phone, email, and chat promptly and professionallyCollect and share customer feedback to help improve products and...


  • Delhi, Delhi, India Lenskart Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Requirements -Freshers can also applyMust be a graduateShould have graduation or past experiences documentsGood verbal and written skillsCustomer handling experience over calls and chats ( If any )Should be OK to travel to Gurgaon for 20 days training ( paid training )Key Benefits-Best in industry salary gradePerformance based Incentives5.5 days...


  • Delhi, Delhi, India Lenskart Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Open PositionsInbound TeamChat TeamEscalations TeamEmail TeamRequirementsFreshers can also applyMust be a graduateShould have graduation or past experiences documentsGood verbal and written skillsCustomer handling experience over calls and chats ( If any )Should be OK to travel to Gurgaon for 20 days training ( paid training )Key BenefitsBest in industry...


  • Delhi, Delhi, India Seven Hiring Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    We're looking to hire an immediate joiner for the role of Customer Care Executive — someone who loves solving customer problems and building strong customer relationships.Key Responsibilities:Respond to customer inquiries via phone, email, and chatShare customer feedback to improve products and servicesMake outbound calls to promote and sell apparel...


  • Delhi, Delhi, India VEDA CARE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description We are looking for a goal-driven and dynamic Sales Executive to drive sales, build client relationships, and contribute to business growth. The ideal candidate should have excellent communication skills, a strong sales mindset, and a track record of achieving sales targets. If you are passionate about sales, customer engagement, and...


  • Delhi, Delhi, India Smartway Lighting Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Hiring: Customer Care RepresentativeLocation: Mayapuri, DelhiSalary: ₹15,000 – ₹20,000 (based on interview)Timing: Full-time 10 to 6 pmJob Role:Handle customer calls & technical troubleshootingAttend to new sales inquiriesProvide basic support and customer serviceRequirements:Qualification: Graduate (any stream)Good communication English and...


  • Delhi, Delhi, India Seven Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Respond to customer inquiries via phone, email, and chatShare customer feedback to improve products and servicesMake outbound calls to promote and sell apparel collectionsHandle inbound leads and close sales effectivelyUnderstand customer needs and recommend suitable productsProvide post-sales support to ensure customer satisfaction and...


  • Delhi, Delhi, India HRassistance Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Description Job Details: Job Title: Customer Care Representative – Associate Location: Gurgaon Working Days: 5 days a week (2 weekly offs) Shift Timing: Rotational Shifts (9 AM – 6 PM, 10 AM – 7 PM, 11 AM – 8 PM, 12 PM – 9 PM) Mode: 24/7 Work Environment Job DescriptionProviding customer support to international...