Quality & Production Supervisor

2 days ago

Bengaluru, Karnataka, India b8b933fa-ade6-43e8-bcc3-9cc6a815c7fa Full time ₹ 4,50,000 - ₹ 10,00,000 per year

Job Description – Quality & R&D Manager

Location: Bangalore Experience: 5–10 years (FMCG, Food Manufacturing, QSR, or Food R&D preferred) Department: Quality Assurance & Product Innovation Reporting To: Founders / Head of Operations

Role Overview

The Quality & R&D Manager will be responsible for maintaining the highest standards of food safety, hygiene, and quality across all kitchens and production centres while leading the development of innovative new paan-based and betel-leaf products. This role ensures that every product of The Betel Leaf Co. is consistent, safe, and future-forward.

Key Responsibilities

1. Quality Assurance & Food Safety

  • Establish, implement, and monitor QA systems across 60+ kitchens and production units.
  • Conduct routine audits for hygiene, food safety, and SOP compliance.
  • Ensure all processes meet FSSAI and statutory food safety standards.
  • Monitor CCPs (Critical Control Points) and maintain HACCP documentation.
  • Investigate quality deviations, perform root-cause analysis, and implement corrective actions.

2. Production Quality Control

  • Oversee incoming raw material inspection, batch quality checks, and sampling.
  • Maintain product consistency across cities and kitchen teams.
  • Work closely with supply chain to approve vendors and track quality compliance.
  • Create and maintain quality standards for packaging, shelf life, and storage.

3. R&D & New Product Development

  • Lead R&D for new paan variations, value-added betel products, beverages (e.g., Betel Leaf Water), FMCG items (toothpaste, chewing gum), and vending-compatible SKUs.
  • Conduct trials, prepare PIFs, and perform sensory evaluations for new launches.
  • Improve existing products based on customer feedback and quality insights.
  • Work with production to scale successful R&D trials into full production.

4. Process Improvement & Automation Support

  • Support automation teams by defining quality parameters for machines and equipment.
  • Standardize product formulations, SOPs, and checklists.
  • Implement continuous improvement practices to reduce wastage and improve yields.

5. Documentation & Compliance

  • Maintain and update all QA/R&D documentation: SOPs, checklists, audit reports, PIFs.
  • Ensure timely licenses, statutory renewals, and FSSAI compliance.
  • Train operations teams on hygiene, food handling, and quality SOPs.

6. Cross-Functional Coordination

  • Work with Operations, Supply Chain, Marketing, and Founders for new initiatives.
  • Support exports and GT operations with required documentation and quality testing.
  • Coordinate with external labs for testing shelf life, microbial analysis, etc.

Key Skills & Requirements

  • 5–10 years of experience in QA/R&D in FMCG or food manufacturing.
  • Strong knowledge of FSSAI, HACCP, GMP, ISO standards.
  • Proven experience in new product development or food innovation.
  • Strong understanding of food science, ingredients, flavour profiles, and shelf life.
  • Excellent documentation, auditing, and quality testing knowledge.
  • Problem-solving mindset with strong attention to detail.
  • Ability to work across multi-city operations and mentor QA teams.

Why Join The Betel Leaf Co.?

  • Work on India's fastest-growing paan-based FMCG innovation ecosystem.
  • Lead unique R&D projects with national and international potential.
  • High ownership and leadership role impacting product quality nationwide.

Job Type: Full-time

Pay: ₹12, ₹37,585.96 per month

Work Location: In person

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