Client Account Manager

2 days ago

JP Nagar LIC Colony, Karnataka, India One Horizon Productions Full time

About One Horizon Productions

One Horizon Productions (OHP) is a leading luxury wedding photography and videography company committed to crafting timeless, emotionally resonant experiences. At OHP, we go beyond photography — we preserve love stories with artistry, precision, and care. Our work reflects a blend of elegance, cultural richness, and deep storytelling.

Position Overview

We are seeking a highly motivated and detail-oriented Client Account Manager to join our growing team. This role is central to ensuring a seamless and elevated client experience from initial inquiry through final delivery. The ideal candidate will serve as the key liaison between our clients and internal teams, ensuring clear communication, timely execution, and unmatched service delivery. This is a client-facing position suited for individuals who excel in relationship-building, have strong organizational abilities, and can thrive in a dynamic, creative environment.

Key Responsibilities

  • Act as the primary point of contact for all client communications, ensuring a warm, professional, and responsive experience.
  • Understand client requirements, communicate their vision clearly to creative teams, and manage expectations throughout the engagement.
  • Support and execute sales outreach, follow-ups, and lead nurturing to convert inquiries into confirmed bookings.
  • Synchronize project timelines with internal teams to uphold delivery excellence and ensure key milestones are met.
  • Prepare and review client documentation, contracts, and communications to ensure accuracy and clarity.
  • Monitor client satisfaction, gather feedback, and work collaboratively to resolve any issues with discretion and care.
  • Maintain client records, communication logs, and project details using CRM tools and internal systems.
  • Represent OHP's brand values of trust, elegance, and attention to detail in all interactions, both internal and external.

Qualifications & Skills

  • Bachelor's degree in Business, Communications, Marketing, Hospitality, or a related field preferred.
  • Strong verbal and written communication skills in English.
  • Excellent interpersonal and negotiation skills; able to build rapport quickly and maintain long-term relationships.
  • Strong organizational and time management abilities with a keen eye for detail.
  • Proficient in G Suite (Docs, Sheets, Calendar) and CRM platforms.
  • Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
  • A genuine interest in luxury weddings, storytelling, and client service.
  • Prior experience in sales or client-facing roles is advantageous — however, motivated freshers are welcome to apply.

What We Offer

  • A creative and collaborative work culture that values excellence and authenticity.
  • Opportunities for growth, training, and mentorship within a passionate team.

Application Details

To apply, please send your resume and a brief statement of interest to with the subject line "Client Account Manager Application – [Your Name]".

At One Horizon Productions, we believe that every great story begins with trust. If you are someone who thrives on connection, clarity, and creating unforgettable experiences — we'd love to hear from you.

Job Type: Full-time

Pay: ₹300, ₹500,000.00 per year

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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