Business Support Executive
1 day ago
Pest Control Business Support Executive – Job Role
1. Administrative Support
- Maintain client files, service agreements, and documentation.
- Prepare quotations, invoices, and follow-up emails.
- Coordinate with the accounts team for billing and payment updates.
2. Client Coordination
- Act as the first point of contact for clients (calls, emails, WhatsApp).
- Schedule service visits and share appointment details with clients.
- Handle client queries, complaints, and ensure timely resolution.
- Follow up with clients for service feedback and ratings.
3. Operations Support
- Coordinate with Operations Executives and Technicians for daily service planning.
- Track technician attendance, service completion, and daily reports.
- Ensure all service reports (Residential & Commercial) are updated in the CRM.
4. CRM & Reporting
- Update client details, service schedules, and renewal dates on CRM.
- Prepare daily/weekly/monthly MIS reports for management.
- Ensure renewals are followed up on time and maintain renewal trackers.
5. Sales Support
- Support the Business Development team with lead follow-up and appointment booking.
- Prepare proposals and assist in closing small-value deals.
- Maintain lead trackers and generate follow-up reminders.
6. Compliance & Documentation
- Ensure all legal documents, AMC agreements, and certificates are properly recorded.
- Prepare service completion certificates and share with clients..
7. Office Coordination
- Work with HR for onboarding documents, attendance, and admin tasks.
- Maintain office supplies and coordinate with vendors.
- Support management in any additional tasks for smooth operations.
Job Type: Full-time
Pay: ₹18, ₹30,671.09 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Ability to commute/relocate:
- JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English, Hindi , Kannada (Preferred)
Location:
- JP Nagar, Bengaluru, Karnataka (Preferred)
Work Location: In person
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