Call Center Representative

6 days ago

Laxmi Nagar Delhi Delhi, India Adosha Wellness Private Limited Full time ₹ 1,50,000 - ₹ 1,80,000 per year

call center job in the credit card industry involves answering inbound calls from customers to resolve their queries, process account requests, and provide information about products and services, while also handling outbound calls for sales or promotional offers. Key responsibilities include assisting with applications and issues, maintaining customer satisfaction and relationships, managing account details in a CRM system, processing transactions, and adhering to company policies and financial regulations. Key Responsibilities:

  • Customer Service:Provide support for credit card-related inquiries, resolve issues, and offer personalized service to ensure customer satisfaction and loyalty.
  • Account Management:Assist customers with managing their accounts, processing applications, making account changes, and handling payment-related requests.
  • Sales and Cross-selling:Identify opportunities to cross-sell or upsell additional banking products and services during customer calls.
  • Information and Guidance:Educate customers on credit card features, benefits, self-service options, and company policies.
  • Record Keeping:Accurately document all customer interactions, details, and resolutions within the company's CRM or call center database.
  • Problem Resolution:Address and escalate issues beyond the representative's training to the appropriate departments or senior management.
  • Compliance and Quality:Adhere to all company policies, information security norms, and financial regulations to maintain service quality and integrity.

Job Type: Full-time

Pay: ₹15,000.00 per month

Benefits:

  • Health insurance

Education:

  • Secondary(10th Pass) (Preferred)

Work Location: In person

  • Call Center Representative

    2 weeks ago

    New Delhi, India DCAI Full time

    Role Description This is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...

  • Call Center Representative

    2 weeks ago

    Delhi, Delhi, India Viswamit Empower Solution Full time ₹ 80,000 - ₹ 1,50,000 per year

    Position: Call Center Representative Company Overview: Viswamitempowersolution is a leading technology company based in New Delhi, India. We provide innovative solutions to businesses of all sizes, helping them to streamline their operations and achieve their goals. Our team is made up of highly skilled professionals who are passionate about delivering...

  • Female Call Center Representative

    2 weeks ago

    Okhla, Delhi, Delhi, India Pachouli Wellness Clinic Full time

    **Job description** **Job Title: Female Call Center Representative** **Location**:Block C-151, 2nd Floor, Opp. City Union Bank, Okhla Phase-I, Delhi-110020. Nearest Metro Station: Govindpuri. We are looking for a dynamic **Female Call Center Representative** to drive revenue growth and handle client communications. This dual-role profile requires both...

  • Call Center Fresher

    1 week ago

    Laxmi Nagar, Delhi, Delhi, India PAYLAP REAL ESTATE PRIVATE LIMITED Full time

    We are hiring enthusiastic and customer-friendly freshers for our call center team in the real estate sector. As a Call Center Executive, you will be the first point of contact for potential property buyers and renters. You’ll provide information, generate leads, and assist with client follow-ups over the phone. **Requirements**: - Fluency in hindl...

  • Bpo Call Center

    5 days ago

    Laxmi Nagar, Delhi, Delhi, India Deverp Solutions Pvt Ltd Full time

    Hiring for Bpo call center Salary 25,000 + incentives English + Hindi language Part time and full time Any qualification **Job Types**: Full-time, Part-time, Fresher **Salary**: ₹13,676.00 - ₹25,765.00 per month Schedule: - Day shift - Night shift **Speak with the employer** +91 9263822044

  • Call Center Head

    1 week ago

    Delhi, Delhi, India Alankit Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...

  • Call Center Representative

    2 weeks ago

    Kirti Nagar, Delhi, Delhi, India Kingstone Infrabuild Private Limited Full time

    We are seeking a dynamic and persuasive Real Estate Call Center Executive to manage incoming and outgoing calls related to property inquiries. The role involves guiding potential buyers or tenants, setting up site visits, and ensuring excellent customer engagement to support the sales team. **! Looking for Immediate joiners!** Key Responsibilities - Handle...

  • Call Center Executive

    1 week ago

    Karol Bagh, Delhi, Delhi, India Sky Light Upper Full time

    A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning...

  • Call Center Executive

    6 days ago

    Delhi, India TYKE TECHNOLOGIES PRIVATE LIMITED Full time

    We have an urgent openings in call center representative Details are as follows - Able to lead generation - Job timing 9:30 am to 6 :00 pm - Day Shift **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹18,500.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to...

  • Call Center Customer Service Representative – Voice Process

    13 hours ago

    Delhi, Delhi, India Raptor Supplies Private Limited Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job Title:Call Center Customer Service Representative – Voice Process (Australian Shift) – WFHCompany Location:Mohan Estate, New Delhi – 110044Department:Customer Support / Call Center OperationsReports To:Customer Support Manager / Team LeadAbout the CompanyRaptor Supplies is a leading e-commerce portal offering more than 750,000 high-quality MRO...