Customer Success Manager

1 day ago


Chennai, Tamil Nadu, India StratApps Full time ₹ 8,00,000 - ₹ 12,00,000 per year


StratApps, headquartered in Silicon Valley, is a Global Solutions and Products company focused on enabling organizations to use data as a growth lever. With more than 6 years of experience in helping organizations realize the value of analytics, whether startups or Fortune 500, our customers have the solutions to make informed decisions to increase profits, optimize utilization of resources, reduce waste, and focus on areas of growth. We offer exceptional expertise and customer service for solutions in:

  • Designing and implementing data warehouses from scratch
  • Developing ETL strategy to aggregating data from multiple disparate data sources.
  • Building complex, self-service analytics dashboards and reports that provide a uniform, conformed and holistic view of business processes
  • Deploying, extending and establishing enterprise wide business intelligence platforms
  • Guiding your reduction of BI Standardization Costs with a single view of user adoptions across not one, but multiple platforms

Proven work experience as a Customer Success Manager or similar role. Experience working with brand image and promoting value through customer experience. Exceptional ability to communicate and foster positive business relationships.

Technical skills required, as they relate to the use of the product or service. Accountability and personal organization are essential. Experience in managing a diverse group and training each according to company standards.

A communications or marketing degree is preferred.



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