Senior Leader

3 days ago


Hyderabad, Telangana, India Golden Opportunities Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description
Roles and Responsibilities

The incumbent will also be tasked with producing multi-dimensional executive reports and dashboards at a high frequency to support strategic decision-making. Regular interaction with senior executives across internal stakeholder departments�including, but not limited to, Service Line COOs, their teams, and Recruitment leaders is essential. Overall, this role is multi-faceted, encompassing organizational and process redesign through the application of advanced technologies and leading change management initiatives to drive enterprise-wide transformation.

Construct and back-test statistical models for Enterprise workforce planning

Create downstream department level operational plans from the enterprise plan

Track plan to actual on key metrics, not limited to utilization, offshoring, pyramid and hiring

Conceptualize and implement additional metrics as needed to drive effective quantitative analysis and insights.

Must have skill set

Need to have Operational Excellence experience in Workforce Planning.

Skills Required
RoleSenior Leader - Enterprise Headcount Planning

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education Graduation

Employment TypeFull Time, Permanent

Key Skills

  • WORK FORCE PLANNING

Other Information

Job CodeGO/JC/1614/2025

Recruiter NameDivya R


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