Email Chat Backend

7 days ago

Bhubaneshwar, Odisha, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Manage and respond to customer inquiries via email and chat.
  • Provide exceptional customer service and resolve issues efficiently.
  • Collaborate with team members to achieve process goals and objectives.
  • Develop and maintain knowledge of products and services.
  • Identify and escalate potential issues to senior management.
  • Analyze and report on customer feedback and process performance.

Job Requirements

  • Minimum 2 years of experience in a related field.
  • Strong understanding of non-voice processes and email chat backend operations.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and reporting skills.
  • Experience working in a BPM/BPO industry is preferred.

  • Call and Chat Quality Audit Executive

    2 weeks ago

    Bhubaneshwar, Odisha, India Arupal Superdocs Technology Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company - Pay: 15, ,000 per month Work Mode: Remote (Work from Home)Schedule: 10:00 AM - 8:00 PMBenefits: Work from Home | Skill Development OpportunitiesAbout the Company -, operated by Arupal SuperDocs Tech LLP, is a trusted Health-Tech platform providing digital healthcare services across India and globally. We connect users with certified doctors to...

  • Inside Sales and Customer Service Executive

    2 weeks ago

    Bhubaneshwar, Odisha, India Arupal Superdocs Technology Llp Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company : Location: Bhubaneswar (Patia Infocity)Type: Full-time | On-sitePay: 13, ,000/month + Lucrative Incentives + BonusPerks: Company Laptop | Structured Onboarding | Rewards & Recognition (SuperDocs League) | Fast Growth OpportunitiesAbout the Company:, operated by Arupal SuperDocs Tech LLP, is a leading Health-Tech platform revolutionising digital...

  • Digital Marketing Executive

    7 days ago

    Bhubaneshwar, Odisha, India The Stone Studio Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Backend & Digital Operations Executive (All-Rounder Role)The Stone Studio – BhubaneswarRole OverviewWe are looking for a smart, adaptable, all-rounderwho can support The Stone Studio's backend, digital, and day-to-day operational activities. This role is ideal for someone who loves learning new things, can multitask, and is excited to contribute across...

  • Customer Service Associate

    4 weeks ago

    Arunachal Pradesh/Anywhere in India/Multiple Locations/Aurangabad/Bangalore/Bhubaneshwar/Bhopal/Biha Amazon.com Full time

    Job description: - Role: Customer Chat Support Service Associate - Location: PAN India WFH - Our mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. - Doing our best for our customers is where we get our energy, and that's why you'll find we approach things...

  • Tech Product Management Intern

    1 week ago

    Bhubaneshwar, India Whatjobs IN C2 Full time

    AI Product Management & Development Intern Team: Tech Systems and Products Organisation: Omysha Foundation (VONG & A4G) Overview: Join our Tech Systems and Products team as an AI Product Manager & Developer Intern who will own the complete development of one assigned system using Large Language Models and AI agentic frameworks. You'll work within a 3-4...