Data Services Analyst II

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.

About the role :

As a Data Services Analyst II you will report to a Data Services Manager and will be responsible for analyzing business information from the perspective of marketing and sales professionals in order to ensure that ZoomInfo continues to deliver the highest quality data products to our customers. Demonstrate the value of ZoomInfo data through problem-solving, knowledge sharing and data deliverables. We are looking for a data whizz who can effectively communicate, solve complex data problems, and possess a strong understanding of the value of our data.   

Shift - 5PM IST to 2AM IST  / 7PM IST to 4AM IST

What You'll Do:

 Data Analysis

• Apply quantitative analysis and data visualization to tell the story behind the numbers all while supporting data-driven decision making
• Use technical skills, problem solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations 
• Implement proactive improvements to processes and methods for gathering and aggregating data.
• Find creative solutions to problems when limited information is available

Business Operations

• Understand all aspects of ZoomInfo data including all of our applications and tools
• Create and maintain documentation on internal and client facing business processes
• Drive internal process improvement to better service client needs
• Identify opportunities to reduce manual tasks through automation and create operational efficiencies

Client Management

• Define business requirements needs and document rules and logic for use in client implementations
• Ability to understand and solve qualitative problems and present or explain solutions to an audience using top-quality, audience-appropriate communication.
• Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvement

What You Bring:

• Experience : Ideal candidate will have 2-4 years of experience in a technology setting 
• Education : A Bachelors in a quantitative/analytical field (Mathematics, Statistics, Engineering, Computer Science, Economics)
• Shift - 5PM IST to 2AM IST  / 7PM IST to 4AM IST 
• Mandatory skills : Expert in SQL, Python, Microsoft Excel (formulas, pivot tables) and data analysis/visualization tools
• Preferred: Tableau, Spark, Snowflake or similar technologies and tools
• Must have proven track record in technology delivery, process improvement, data governance and or client services 
• Proven Ability to work and interact in a fast-paced environment and strong multitasking, organizational and time management skills
• Highly resourceful and a go-getter attitude
• Highly organized and careful attention to detail
• Excellent communication skills.

About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.