Business Analyst
1 day ago
Key responsibility: to cover scenarios and guide team
The Business SME – FEBA / Internet Banking will be responsible for driving business and functional requirements for the Internet Banking platform, ensuring alignment with banking operations, customer experience goals, and regulatory standards. The SME will work closely with business stakeholders, technology teams, and vendors (e.g., Infosys Finacle) to ensure successful implementation and enhancement of the FEBA module and related channels.
Strong understanding of Internet Banking / Corporate Banking processes and workflows.
• Hands-on exposure to Finacle FEBA 10.x or 11.x versions preferred.
• Good knowledge of retail and corporate digital banking modules, including:
• Fund Transfers (NEFT/RTGS/IMPS)
• Account Inquiry & Statements
• Bill Payments & Standing Instructions
• Beneficiary Management
• Admin and Role Management
• E-Collections / Virtual Accounts
• Security & Two-Factor Authentication (2FA/OTP)
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