Business Analyst

2 days ago

Mumbai, India GSR Business Services Full time

Job Description Minimum 5 Years (Candidates with less than 5 years of experience, relocation requirements, or notice period above 5 days will not be considered) - Gather, analyze, and document business and technical requirements to support product development and process improvement. - Develop and maintain comprehensive documentation including Business Requirement Documents (BRDs), Functional Specifications, User Manuals, and API documentation. - Collaborate with product managers to capture user needs and translate them into clear, actionable requirements. - Work closely with technical teams to understand system capabilities, constraints, and implementation details. - Create process flow diagrams, mock-ups, and wireframes using tools such as MS Visio, Draw.io, or similar visual tools. - Write detailed user stories and acceptance criteria for development teams. - Review, edit, and proofread documentation to ensure clarity, accuracy, and alignment with organizational standards. - Ensure all documentation follows established company guidelines and maintains a consistent structure for ease of use. - Collaborate with cross-functional teams including design, development, and QA to ensure alignment on requirements and deliverables. - Support API documentation using tools like Swagger or Postman, ensuring clear communication between business and technical stakeholders. Required Skills & Experience: - Minimum 5 years of experience as a Business Analyst with strong documentation and requirement-gathering skills. - Expertise in Microsoft Word and Excel, with excellent attention to detail and organization. - Strong written and verbal communication skills in English. - Experience in creating process flow diagrams, mock-ups, or visual documentation (MS Visio, Draw.io, or equivalent). - Familiarity with API documentation tools such as Swagger or Postman is a plus. - Ability to work independently and collaboratively in a fast-paced, office-based environment.

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