Assistant General Manager- Sales and Marketing

About The House of MG The House of MG is Ahmedabads oldest and finest heritage hotel a living home that celebrates the citys history, design, and hospitality. We take pride in being India-modern yet rooted in tradition, embracing sustainability, craft, and cultural continuity in everything we do. We are looking for a seasoned yet personable professional to lead our Sales, Marketing, Brand, and Quality initiatives someone who embodies warmth and authenticity, understands Ahmedabads spirit, and values relationships over transactions. This role is for someone who see

Role & responsibilities

As Assistant General Manager Sales, Marketing & Brand, you will be the face and voice of The House of MG across multiple platforms connecting the propertys heritage, design, and human touch with audiences in India and around the world. You will manage the full spectrum of sales and marketing while also ensuring that every customer touchpoint reflects the brands ethos and uncompromising quality from the guests first inquiry to their final impression.

1. Relationship Building & Sales Development

Cultivate strong, trust-based relationships with travel agents, tour operators, and DMCs.

Expand corporate and leisure segments through authentic partnerships, not just rate-driven tie-ups.

Represent The House of MG and Ahmedabad's heritage tourism narrative at trade fairs, design events, and cultural forums.

Develop long-term business from FIT, premium boutique travellers, and experiential groups.

1. Marketing, Branding & Storytelling

Shape and uphold the brand narrative across all channels — digital, print, and on-site.

Collaborate with PR and media partners to position The House of MG as Ahmedabad's cultural address.

Curate campaigns and content that reflect the essence of our heritage, architecture, cuisine, and craft-based retail (The Ahmedabad Trunk, galleries, and experiences).

Ensure all collaterals, signage, and digital communication adhere to the brand's tone, design language, and visual standards.

1. Brand & Quality Management

Oversee brand consistency across guest experience, communication, F&B presentation, and service delivery.

Collaborate with operations and department heads to ensure product and service quality align with brand promises.

Lead regular brand audits — signage, uniforms, collaterals, online presence, and review management — ensuring alignment with The House of MG's identity.

Develop and maintain brand training modules for front-end teams to embody brand ethos and language.

Ensure all marketing and guest engagement touchpoints uphold quality, cultural sensitivity, and authenticity.

1. Reservations & Revenue Management

Supervise reservations operations, pricing strategy, and distribution across OTAs and direct channels.

Implement yield management and upselling practices that enhance both guest satisfaction and profitability.

Analyse occupancy patterns, rate performance, and market trends to guide strategic decisions

1. Leadership & Coordination

Lead and mentor a small team across sales, reservations, and marketing.

Work closely with operations, F&B, and experience teams to ensure a seamless end-to-end guest journey.

Provide monthly insights on sales performance, brand visibility, and customer satisfaction metrics.

Candidate profile

10+ years of relevant experience in Sales, Marketing, or Brand Management in boutique, heritage, or premium hotels.

A relationship-builder — warm, articulate, and empathetic, with natural hospitality and people skills.

Strong travel trade and DMC network with deep understanding of heritage and cultural tourism.

Skilled in revenue, reservations, and digital marketing tools.

Ideally from Ahmedabad or Gujarat, with a strong local cultural connect.

Passionate about design, detail, and quality in every aspect of presentation.

Below 45 years of age, fluent in English, Gujarati, and Hindi.