Senior Operations Staff

1 week ago

Bengaluru, Karnataka, India Blue Dart Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title - Senior Operations Staff

Qualification: Minimum 12th pass preferably Graduate.

Knowledge:

Should know local geography.

Skills:

  • Should possess a two-wheeler
  • Should possess a valid DL (Driving License)
  • High organizational commitment
  • Good team worker
  • Preferably knows basic Computers
  • Good communication in Local/Hindi/English languages.

Responsibilities:

  • Manage timely loading, unloading, sorting, and dispatch of shipments.
  • Support and guide the team to ensure smooth day-to-day functioning of hub activities.
  • Ensure proper handling and segregation of shipments and assist in vehicle planning based on route.
  • Assist in tracking shipments and maintaining daily operational records.
  • Handle customer queries and provide necessary support.
  • Maintain safety, security, and compliance within the hub.

Delivery

  1. Unloading the bags from vehicle

  2. Scan the shipments

  3. Primary Sorting and Secondary sorting

  4. Outscan the shipments as per delivery route

  5. Delivering the shipment as per package address only

6 Take an acknowledge form customers through device (BYOD)

  1. Update correct status code for undelivered shipments at customer address

  2. Delivery process will be briefed through a training

  3. Handing over of cod amount on the same day to the supervisor

  4. Undelivered shipments needs to be handed over to the supervisor

  5. Proper dress code and carry field bags all the delivery points

Pickup

  1. Pickup as per SOP

  2. Timely pickup at customer place as per cut off timing

3.Check if serviceable location

  1. Count number of shipments at the customer and take acknowledgement on the pickup sheet

  2. Inscan the shipment at the office and handle Rapid entry

  3. Primary and secondary sorting of the shipments

  4. Bagging process

  5. Canvas bags to be Loaded in to the vehicle

  6. Reaching location for timely connection

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