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Housekeeping Supervisor

2 weeks ago

Goa, India QTONET PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Job Summary:

We are seeking a dedicated and detail-oriented Housekeeping Supervisor to oversee the day-to-day housekeeping operations of our resort. The ideal candidate will ensure that all guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the highest standards of hygiene and presentation. Food and Accommodation will be provided.

Key Responsibilities:

  • Supervise and coordinate the daily activities of housekeeping staff.
  • Inspect guest rooms, public areas, and staff areas to ensure cleanliness and order.
  • Schedule and assign housekeeping tasks and manage duty rosters.
  • Train new housekeeping staff and monitor ongoing performance.
  • Maintain inventory of cleaning supplies, linen, and guest amenities.
  • Ensure compliance with health and safety regulations and resort standards.
  • Handle guest complaints or special requests related to housekeeping services promptly.
  • Monitor cleaning equipment maintenance and report any issues.
  • Coordinate with front office and maintenance departments for smooth operations.
  • Conduct daily briefings and maintain housekeeping logs and reports.

Requirements:

  • High school diploma or equivalent; hotel management certification is a plus.
  • Minimum 2–4 years of housekeeping experience, preferably in a resort or hotel.
  • Prior experience in a supervisory or team lead role is preferred.
  • Strong attention to detail with a commitment to cleanliness and guest satisfaction.
  • Excellent organizational, leadership, and communication skills.
  • Ability to work flexible shifts, weekends, and holidays as required.
  • Working knowledge of housekeeping equipment and cleaning chemicals.

Preferred Skills:

  • Familiarity with resort operations and service standards.
  • Ability to speak multiple languages (helpful but not required).
  • Basic computer knowledge for reports and scheduling.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person