Regional Specialist – Nepalgunj

2 weeks ago

BishnupurI West Bengal, India Upaya Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Regional Specialist - Nepalgunj
Location: Nepalgunj
Key Responsibilities

  • Expansion

  • Must able to add resources on need basis that can be either associate. or riders.

  • Must able to travel anywhere.

  • Business

  • Must able to generate business.

  • Daily Communication and Coordination:

  • Maintain daily communication with all associates across the region.

  • Ensure smooth coordination between branches, hubs, and delivery teams.

  • Inventory Management:

  • Conduct daily inventory tally for all branches.

  • Ensure accurate tracking and reporting of inventory status.

  • Cash on Delivery (COD) Management:

  • Perform daily checks of COD collected by riders.

  • Sit with riders to address any discrepancies or missing updates in COD records.

  • Ensure riders update their COD status regularly and accurately.

  • Performance Monitoring:

  • Review rider and branch performance on a weekly basis.

  • Ensure key performance indicators (KPIs) are met and take corrective action if necessary.

  • Cost Management:

  • Analyze and report on weekly costs vs. revenue, including direct costs, indirect costs, mid-mile costs, and rider costs.

  • Prepare and review weekly and monthly rider payment reports.

  • Delivery Operations:

  • Ensure that all goods received at branches or by riders are delivered the same day.

  • For undelivered goods, ensure a proper note is written with valid reasons.

  • Ensure timely forwarding of parcels from branches to the hub and facilitate the same across all branches.

  • Proof of Delivery (POD) Checks:

  • Conduct daily POD checks, cross-checking delivered and undelivered packets (minimum of 10 cases daily).

  • Team Management:

  • Conduct regular huddles with the team to ensure clear communication and address any issues.

  • Hold weekly meetings with riders to discuss challenges and provide support.

  • Travel Requirements:

  • Be willing to travel to any location as needed to ensure smooth operations and address issues.

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