ESaaS - SFDC - Technical Project Manager

3 days ago

India Zensar Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Job Description: Technical Project Manager

Job Title:

Technical Project Manager

Location:

Preferred: Gurgaon or Mumbai or Cairo (other locations will be considered if candidate exceptional)

Position Overview

We are seeking an experienced Technical Project Manager to lead and deliver enterprise-level technology projects. The ideal candidate will have a proven track record in managing complex implementations of tools such as ServiceNow, Oracle, and Sales Force, combined with strong expertise in Agile methodologies.

Key Responsibilities

  • Manage end-to-end delivery of technical projects, ensuring alignment with business objectives and timelines.
  • Lead implementation and integration of enterprise tools including ServiceNow, Oracle Fusion (ERP).
  • Drive Agile practices across teams, facilitating ceremonies such as sprint planning, stand-ups, and retrospectives.
  • Manage deliverables produced by team (Internal and External) and ensure they meet SITA's Definition of Done
  • Collaborate with stakeholders to define project scope, objectives, and success metrics.
  • Develop and maintain detailed project plans, budgets, and resource allocation strategies.
  • Identify and mitigate risks, ensuring compliance with organizational standards and governance.
  • Effectively Collaborate with Development, QA, Release Engineering and Operations teams
  • Provide regular status updates and reports to senior leadership and stakeholders.
  • Foster a culture of continuous improvement and innovation within project teams.

Required Qualifications

  • 6+ years of experience in technical project management within IT or enterprise environments.
  • PMP or Prince Certification desired.
  • Proven experience in Planning and implementing and managing tools such as ServiceNow, Oracle, Sales Force.
  • Strong understanding of Agile methodologies and frameworks (Scrum, Kanban).
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Excellent interpersonal skills
  • Leadership and Teamworking skills
  • Presentation skills
  • Experience in tools like MS Project, Azure DevOps

Preferred Skills

  • Experience with ITIL processes and frameworks.
  • Certified ScrumMaster (CSM) or equivalent Agile certification.
  • Hands-on experience with Technology and SaaS Implementations
  • Familiarity with cloud platforms (AWS, Azure) and integration projects.
  • Knowledge of Airport operations, and/or Aviation IT sectors relating to travel facilitation.

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