ESaaS - SFDC - Platform Development

What's this role about?

SFDC incl FSL development

Here's how you'll contribute:

You'll do this by:

• Strong expertise in FSL, Service Cloud, Sales Cloud .
• Proven experience in Salesforce development (Apex, LWC, Aura) and API integrations .
• Solid understanding of Salesforce security models and platform best practices.
• Experience with software development life cycle (SDLC) in Salesforce environments.
  Excellent communication, problem-solving, and presentation skills.

Core Skills:

Aura Lightning, Lightning Web Components, Salesforce Admin and configuration, Apex, Triggers, REST API and SOAP API Integration, Agile, Visual force page, Omni-Channel Routing, Service Console Customization, SOSL, SOQL, Developer Console, Work Bench, Data Loader., Version control systems (GitHub, Bitbucket), CI/CD tools (Jenkins, Gearset), Project management tools (JIRA), Development environments (VS Code, Postman), Sales Cloud, Service Cloud, Field Service Lightning

Desired Skills:

Aura Lightning, Lightning Web Components, Salesforce Admin and configuration, Apex, Triggers, REST API and SOAP API Integration, Agile, Visual force page, Omni-Channel Routing, Service Console Customization, SOSL, SOQL, Developer Console, Work Bench, Data Loader., Version control systems (GitHub, Bitbucket), CI/CD tools (Jenkins, Gearset), Project management tools (JIRA), Development environments (VS Code, Postman), Sales Cloud, Service Cloud, Field Service Lightning, Jitterbit, Sitetracker, OwnBackup

Field Service Lightning (FSL): Design, implement, and optimise FSL solutions to improve field service efficiency and customer satisfaction. Configure Work Orders, Service Appointments, Dispatcher Console, Scheduling Policies, Skills, Service Territories. Enable and customise FSL Mobile App features: offline capability, signature capture, parts tracking, and real-time status updates

Salesforce Development & Integration: Develop Apex Classes, Triggers, Lightning Web Components (LWC), and Aura Components. Perform REST/SOAP API integrations using JSON/XML, Apex callouts, and Web Services. Create and modify Lightning Components, handle LWC lifecycle hooks, decorators (@Track, @Api, @Wire), and event propagation. Migrate Aura Components to LWC and implement Publish-Subscribe models.

Administration & Configuration: Manage Salesforce security: Profiles, Permission Sets, Roles, Sharing Rules. Customise Salesforce objects, workflows, approval processes, validation rules, reports, and dashboards. Onboard users and configure communities with secure, role-based data access.

Best Practices & Optimisation: Ensure compliance with Salesforce Governor Limits and optimise existing code. Apply Salesforce Lightning Design System (SLDS) for consistent UI/UX. Troubleshoot and resolve Salesforce application issues efficiently.

How we'd like you to lead:

We are seeking an experienced Senior Salesforce Consultant with over 7 years of expertise in Salesforce CRM, specialising in Sales Cloud, Service Cloud, and Field Service Lightning (FSL). The ideal candidate will have a proven track record in delivering end-to-end Salesforce implementations, optimising business processes, and enhancing customer satisfaction through tailored CRM solutions.

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity.

Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans' status.

Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:

• Putting people first
• Client-centricity
• Collaboration

Grow. Own. Achieve. Learn. with Zensar