Centre Head

7 days ago

Mumbai, Maharashtra, India Artium Academy Full time ₹ 2,50,000 - ₹ 5,00,000 per year

About Us

At Artium Academy, India's #1 Music Academy, we are committed to delivering exceptional musical experiences to every learner. As an Academic Counselor, you will be the first point of contact for aspiring learners, helping them discover the right path in their musical journey. Your work will play a crucial role in driving the academy's growth and ensuring smooth coordination of our trial classes and batch operations.

Key Responsibilities

Sales Outreach & Lead Conversion:

  • Conduct outreach calls to leads registered through Meta, Google, Justdial, and organic sources, using the relevant CRM.
  • Engage leads with contextual, relationship-driven conversations to understand their interests, pitch suitable programs, and drive centre visit bookings.
  • Schedule trial classes and centre visits, keeping in mind the teacher calendar — including their working hours and any planned leaves.
  • Follow up consistently to ensure bookings turn into actual centre visits.
  • Track and improve performance metrics.

Batch Coordination & Learner Onboarding:

  • Assist visiting learners in selecting suitable batches aligned with their availability and course preference.
  • Refer to the teacher-wise batch calendar to suggest appropriate options and confirm their slot.

Qualifications

  • A bachelor's degree in any discipline is required, especially those with an interest in customer-facing or service-driven roles are well-suited.
  • Minimum 1-3 years in sales or operations in customer-facing roles.
  • Experience in education, hospitality, or other service-driven industries is highly preferred.

Job Type: Full-time

Pay: ₹35, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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