Production Support Engineer

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

Systems Analyst – Change FinancialRole:Provide product support and maintenance (S&M) services to assigned clients, including troubleshooting, 24/7 support, resolving client queries, and investigate the reported problems.This position operates in a multi-tasking environment with high expectations to meet deadlines of deliverables with exceeding quality and...

Position: L2 Support EngineerExperience: 1–3 years,Location: Work from Home (Remote)Salary(CTC): 4 LPA -6 LPANo of Position: 2Reports To: Customer Support ManagerRole OverviewThe L2 Support Engineer will handle escalations from L1 support, troubleshoot complex technical issues, and work closely with Engineering and Product teams to resolve problems.You...

**Responsibilities**: - Monitor system health and performance, proactively identifying and addressing potential issues. - Investigate and troubleshoot incidents, identifying root causes and implementing solutions to prevent recurrence. - Collaborate with development teams to deploy code releases and configuration changes to production. - Develop and...

**Responsibilities**: - Monitor system health and performance, proactively identifying and addressing potential issues before they impact users. - Investigate and troubleshoot incidents, identifying root causes and implementing solutions to prevent recurrence. - Collaborate with development teams to deploy code releases and configuration changes to...

About SpotfireSpotfire is a visual data science platform that makes smart people smarter. It combines market-leading visual analytics, data science, and data wrangling to allow experts to analyze data at-rest, in-motion, and at-scale—solving problems that require human creativity and modern computing.Enjoy a point-and-click user experience where engineers,...

Product Support Specialist(Remote/Hybrid | Full-time | 1–3 Years Experience)Empower learners. Shape the future of AI-driven education.At House Of Edtech, we're building cutting-edge learning experiences that combine human expertise with the power of AI. We're looking for a Product Support Specialist to help us create world-class learner-facing content,...

Zimperium is an industry leader in enterprise mobile security, being the first and only company to provide a complete mobile threat defense system that offers real-time, on device world-class protection against both known and unknown next generation of advanced mobile cyberattacks and malware.Our MTD and award-winning machine learning-based engine protects...

Job Title: Operations AnalystLocation: Remote | Experience: 0-1 YearsType: Full-TimeNotice-Immediate JoinerAbout Us: Data Engineering Academy is an edtech startup led by FAANG data engineers. We equip aspiring data professionals with the tools, training, and support to succeed in the tech industry.About the Role:We're looking for a proactive Operations...

About the RoleWe are seeking a Product Engineer who will play a critical role in designing, building, and improving our products. You will collaborate closely with product managers, designers, and other engineers to turn ideas into scalable, reliable, and user-friendly solutions. This role requires a mix of technical expertise, problem-solving skills, and...