Production Support Engineer

1 day ago


Remote, India Aapna Infotheek Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 18,00,000 per year
Production Support Engineer (.NET Desktop Applications)

Position – Production Support Engineer (.NET Desktop Applications)

Location – [Remote]

Education – B.Tech / MCA / Equivalent

Experience – 3–5 Years

Shift Time – Night Shift (10:00 PM to 7:00 AM IST) (Working hrs PST Daytime)

Power Business Continuity with Your Expertise:

At AAPNA Infotech, we don't just build applications – we make sure they run seamlessly. We're on the lookout for a Production Support Engineer who will ensure our mission-critical systems remain stable, reliable, and high-performing.

If you love solving complex problems, thrive under pressure, and want to play a key role in keeping enterprise systems up and running, this opportunity is made for you.

What You'll Do – Your Mission:

  • Provide L2/L3 support for .NET applications and WCF services.
  • Troubleshoot and resolve issues in Windows Server & IIS environments.
  • Perform root cause analysis (RCA) and implement permanent fixes.
  • Collaborate with developers, QA, and infra teams to resolve recurring problems.
  • Deploy patches, hotfixes, and configuration changes in production.
  • Maintain knowledge base and support documentation.
  • Participate in on-call rotations and ensure SLA compliance.

What We're Looking For – Your Superpowers:

  • Strong experience with .NET Framework / .NET Core applications.
  • Proficiency in WCF (Windows Communication Foundation).
  • Hands-on expertise in Windows Server, IIS, and SQL Server troubleshooting.
  • Familiarity with ITIL processes (Incident, Problem, Change management).
  • Strong debugging, analytical, and problem-solving skills.
  • Should be open to work in night shift.Excellent communication & teamwork abilities.

What You'll Get:

  • Impactful Role – Be the backbone of production stability.
  • Growth & Learning – Exposure to cloud, automation, and advanced troubleshooting.
  • Collaboration – Work with talented cross-functional teams.
  • Flexibility – Hybrid / remote opportunities based on project needs.
  • Competitive Compensation – Rewards for your expertise and ownership.


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