Production Support Engineer

Job Description:Title: L2  Support Engineer (Product Support)Timings: During Daylight Savings (DLS) when it starts: 4:30 PM to 1:00 AM ISTWhen DLS ends: 5:00 PM to 1:30 AM ISTLocation: Permanent work from HomeJob SummaryAs a member of the PairSoft Support team, the Technical Customer Support Engineer (Tier 2) is responsible for handling software issues...

About SecfixSecfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a company's tech stack (like AWS, Azure AD, Jira, etc.), automatically extracts the data needed for compliance, and creates a checklist to become and remain compliant.About Our TeamWe're a...

Systems Analyst – Change FinancialRole:Provide product support and maintenance (S&M) services to assigned clients, including troubleshooting, 24/7 support, resolving client queries, and investigate the reported problems.This position operates in a multi-tasking environment with high expectations to meet deadlines of deliverables with exceeding quality and...

Role Purpose: The Support Operations Engineer is responsible for supporting Jumio's global enterprise customers in a SaaS environment. The individual will be an experienced, driven Product Support professional looking to join our Global Product Support team. This is an essential customer-facing role handling technical escalations, troubleshooting issues, and...

About KisiWe are Kisi, a physical security tech company revolutionizing how businesses access and secure their spaces.Founded in 2012, with headquarters in Brooklyn, an office in Stockholm, and a global team, we create innovative, award-winning hardware and compliance-certified software that enable seamless, cloud-based access to offices, facilities, and...

Raft (formerly Vector.ai) is a dynamic UK-based technology company that is fundamentally changing the way international logistics operates. We are searching for Product Support excited by the prospect of working at the bleeding edge of high tech in a rapidly growing scale-up. We recently raised our Series A round leading US investors from Bessemer Venture...

**Responsibilities**: - Monitor system health and performance, proactively identifying and addressing potential issues. - Investigate and troubleshoot incidents, identifying root causes and implementing solutions to prevent recurrence. - Collaborate with development teams to deploy code releases and configuration changes to production. - Develop and...

**Responsibilities**: - Monitor system health and performance, proactively identifying and addressing potential issues before they impact users. - Investigate and troubleshoot incidents, identifying root causes and implementing solutions to prevent recurrence. - Collaborate with development teams to deploy code releases and configuration changes to...

About SpotfireSpotfire is a visual data science platform that makes smart people smarter. It combines market-leading visual analytics, data science, and data wrangling to allow experts to analyze data at-rest, in-motion, and at-scale—solving problems that require human creativity and modern computing.Enjoy a point-and-click user experience where engineers,...

Product Support Specialist(Remote/Hybrid | Full-time | 1–3 Years Experience)Empower learners. Shape the future of AI-driven education.At House Of Edtech, we're building cutting-edge learning experiences that combine human expertise with the power of AI. We're looking for a Product Support Specialist to help us create world-class learner-facing content,...