Service Advisor
2 weeks ago
Service Advisor
Key Responsibilities
- Greet customers professionally and understand their vehicle service requirements.
- Prepare detailed job cards and clearly explain service procedures, timelines, and cost estimates.
- Coordinate closely with technicians to ensure accurate diagnosis and effective repairs.
- Monitor service progress and ensure timely vehicle delivery.
- Maintain high service quality standards and customer satisfaction scores.
- Handle customer concerns professionally and resolve complaints efficiently.
- Ensure compliance with company policies, safety norms, and Kia service protocols.
Qualifications & Experience
- Minimum 1 year of experience as a Service Advisor in an automobile dealership or workshop environment.
- Diploma or Degree in Automobile Engineering or a related field (preferred).
- Strong understanding of vehicle systems, service processes, and repair workflows.
Key Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong customer-oriented approach with a problem-solving mindset.
- Ability to multitask and perform efficiently in a fast-paced environment.
- Team player with a professional, positive attitude.
Why Join Joshi Kia
- Opportunity to work with a leading Kia dealership.
- Growth-oriented work culture with continuous learning opportunities.
- Competitive salary package with performance-based incentives.
- Professional, supportive, and structured work environment.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
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