Service Advisor

2 weeks ago

Chandigarh Chandigarh, India Joshi Automobiles Pvt Ltd Hyundai Full time

We have immediate requirement of **Service Advisors** at **Joshi Hyundai.**

**Job Details**:

- Experience required: Freshers can also apply
- CTC: Negotiable
- Location: Joshi Automobiles, Plot No. 84-85, Industrial area phase -2, Chandigarh

**Job Role**:

- Initial contact with the customer where you determine the customer and vehicle data.
- Documenting the customers concerns/requirements and offer recommendations for additional jobs with reference to the service history and vehicle condition.
- Explaining and handling over the workshop order to the Job controller for necessary work.
- Taking a test drive after the repairs, if required or as requested by the customer.
- Preparing for customer consultation and coordinating vehicle handover with the customer.
- Greeting the customer and taking back the courtesy car.
- Explaining the performed work and invoice to the customer.
- Making the service follow-up call after 3 days of delivery, for ensuring customer satisfaction.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- automobile: 1 year (preferred)

**Language**:

- English (preferred)

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