Reporting Analyst

2 days ago


Haryana, India Cielo Full time ₹ 6,00,000 - ₹ 10,00,000 per year

Elevate your career within Cielo with our internal opportunity for a Reporting Analyst

Step into a new chapter by utilizing your analytical skills to shape strategic insights, contributing to the excellence that defines our business.

  • Work Location: Gurugram, Haryana, India
  • Work Arrangement: Hybrid
  • Language Requirement: English
  • Specific Requirements: Minimum of 2 years of experience in RPO/Recruitment and Reporting

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.

Responsibilities:

  • Complete all required client reporting based on established service line agreement.
  • Complete requirements for other metrics and reporting.
  • Accept and complete all ad hoc reporting requests in a timely manner.
  • Create and maintain billing templates.
  • Develop audit process for monthly billing reconciliation.
  • Provide consultative information to client services teams around process & workflows that impact reporting and billing.
  • Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
  • Monitor trends and make appropriate recommendations.
  • Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
  • Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
  • Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
  • Other duties as assigned.


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