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Operations Manager

2 weeks ago

Malappuram, Kerala, India JAMJOOM HYPERMARKETS Full time

About the Role

We are looking for an experienced Operations Manager to oversee and manage the daily operations of 7 hypermarket branches. The ideal candidate will ensure smooth store operations, strong sales performance, excellent customer service, and efficient staff management.

Key Responsibilities

  • Manage day-to-day operations across all branches.
  • Achieve sales targets and monitor branch-wise KPIs.
  • Ensure stock availability, replenishment, and zero out-of-stock.
  • Control shrinkage, wastage, and maintain inventory accuracy.
  • Lead and support Branch Managers & department teams.
  • Ensure customer service standards, hygiene, and store discipline.
  • Implement promotions, price changes, and merchandising standards.
  • Coordinate with Purchase, Finance, HR, and Warehouse teams.
  • Conduct branch visits, audits, and operational reviews.
  • Prepare daily/weekly/monthly performance reports.

Job Type: Full-time

Pay: ₹50, ₹75,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Food provided

Work Location: In person