Manager
2 weeks ago
Key Responsibilities
Operations & Safety
- Manage daily operations of all water rides, pools, attractions, food outlets, and facilities
- Ensure strict compliance with safety, health, and sanitation regulations
- Conduct routine inspections of rides, pools, equipment, and park facilities
- Handle emergency situations and ensure proper incident reporting
Staff Management
- Recruit, train, supervise, and evaluate park staff including lifeguards, operators, maintenance, and guest services
- Prepare staff duty rosters and ensure adequate staffing levels
- Conduct regular training on safety procedures and customer service standards
Guest Experience
- Ensure excellent customer service and a positive guest experience throughout the park
- Address guest complaints and feedback promptly and professionally
- Monitor crowd flow and adjust operations to enhance visitor satisfaction
Financial & Administrative
- Oversee daily cash handling, ticketing, and concession operations
- Assist in budgeting, expense control, and revenue optimization
- Maintain operational reports including attendance, incidents, staffing, and maintenance
Maintenance & Water Quality
- Coordinate with maintenance teams for timely repairs and preventive maintenance
- Ensure daily water quality testing and proper chemical balance for all pools and attractions
Qualifications
- Bachelor's degree in Hospitality, Business Administration, Recreation, or a related field (preferred)
- Minimum experience in water park, theme park, resort, or hospitality management
- Strong leadership, problem-solving, and communication skills
- Knowledge of water park safety standards and operational procedures
- Ability to work flexible hours, including weekends and holidays
- First Aid / CPR certification is an advantage
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Paid sick time
Work Location: In person
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