Associate - Global Payments & Remittance

About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line/Function
Processing and Inquiries includes Processing and inquiries for CIB and fortis and includes SEPA SCT SDD and Billing processes. Team has to ensure that the payments are completed on time as per market cutoffs, Team needs to liaise with Lisbon counterpart for Coordination to ensure smooth settlement of the transactions.

Job Title
Senior Associate
Date
2025

Department
GPCO SG & SEA Remittance

Location:

Chennai
Business Line / Function
CIB
Reports To
(Direct)
Team Leader
Grade
(if applicable)
NA
(Functional)
Number Of Direct Reports
0
Directorship / Registration
NA
Position Purpose

To manage, monitor and control transaction processing for Remittance & Payments of BNPP WITH THE OBJECTIVE to facilitate smooth functioning of Operations Objectives of BNPPISPL for all the sites handled
Responsibilities
Direct Responsibilities

• OPERATIONS MANAGEMENT: Supervise processing of Remittance & Payments transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.
• OPERATIONS RISK MANAGEMENT: Maintain control over outstanding and unreconciled entries. Implement and monitor control plans and pay attention to risk related areas in operations.
• COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.

Anti-Money Laundering / Financial Sanctions ("AML/FS") related duties
Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision to the relevant authority
Contributing Responsibilities

• OPC: Contribute to the Operations Permanent Control framework
• CUSTOMER SERVICE: Monitor turnaround times and operational efficiency. Resolve customer complaints and queries.
• CLIENT RELATIONSHIP MANAGEMENT: Support MO to address ultimate client needs and resolve customer complaints if any.
• INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team.

Technical And Behavioral Competencies Required
TECHNICAL COMPETENCIES REQUIRED:

• Familiarity with Computer applications, MS Office, Business Objects etc.
• Familiarity with Back Office Operations, Processes and systems.
• Knowledge on various regulations connected with Banking Operations.
• Operational Risk awareness
• Knowledge on Banking Law & Practice
• Product Knowledge on Cash Management

Behavioural Competencies Required

• Communications Skills
• Networking & Logistics Management
• Interpersonal & Team Building Skills
• Results Driven
• Taking Initiative and Risk Management Skills
• Client Focus and Decision Making Skills

Skills Referential
Behavioural Skills

Attention to detail / rigor
Adaptability
Ability to collaborate / Teamwork
Transversal Skills
Communication skills - oral & written
Ability to understand, explain and support change
Analytical Ability
Ability to develop and adapt a process
Education Level
Bachelor Degree or equivalent

Experience Level

At least 3 years
Other/Specific Qualifications (if Required)
NA