Dispatch Supervisor/Manager

2 days ago

Noida, Uttar Pradesh, India Theobroma Foods Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Role & Responsibilities: -

  • Dispatch Coordination:
  • Supervise and manage the dispatch team, including dispatchers, drivers, and packers.
  • Oversee the timely packing, sorting, and loading of bakery products for delivery.
  • Ensure that all orders are fulfilled correctly, ensuring product quality.
  • Review daily orders and delivery schedules to ensure efficient dispatch planning.
  • Monitor and optimize the dispatch process to meet company delivery targets and deadlines.
  • Team Management:
  • Lead, train, and motivate the dispatch team to maintain high standards of productivity and safety.
  • Assign tasks to team members, track progress, and resolve any issues that may arise during the dispatch process.
  • Conduct regular performance evaluations and provide feedback to improve team performance.
  • Ensure staff is properly trained in the handling, packaging, and transport of bakery goods.
  • Quality Control:
  • Ensure that products are packaged according to company standards to prevent damage during transportation.
  • Monitor the temperature and storage conditions of perishable items to ensure food safety compliance.
  • Check and verify all outgoing orders for accuracy, ensuring correct quantities and product types are dispatched.
  • Logistics and Scheduling:
  • Maintain an accurate inventory of dispatched goods and track the status of deliveries.
  • Coordinate with drivers, ensuring they have the necessary documentation and instructions for each delivery.
  • Ensure compliance with delivery deadlines, monitoring traffic or weather-related delays.
  • Manage the return of undelivered or rejected products and ensure appropriate records are kept.
  • Health and Safety:
  • Ensure that dispatch operations follow all company safety protocols and regulations.
  • Conduct regular safety checks of equipment, vehicles, and dispatch areas to ensure a safe working environment.
  • Enforce hygiene standards and food safety regulations within the dispatch process.
  • Reporting and Documentation:
  • Prepare and maintain dispatch reports, including delivery logs, inventory records, and any issues encountered during dispatch.
  • Monitor and track delivery performance metrics, providing reports to management.
  • Assist with managing the return of stock or damaged goods, ensuring proper documentation is maintained.

Preferred candidate profile - Experience in QSR would be preferred

Perks and Benefits: - PF, ESIC, Medical, Bonus,

Mail your resume at

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