Customer Support Executive
3 days ago
We are looking for a highly skilled and motivated Customer Support Executive to join our team in the domestic sector. The ideal candidate should have 0 to 2 years of experience.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Respond to customer complaints and concerns in a timely manner.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain accurate records of customer interactions and transactions.
- Continuously improve knowledge and skills to enhance customer support services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong attention to detail and organizational skills.
- Experience working in a BPO or Call Centre environment is preferred.
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