Process Coordinator

6 days ago

Oshiwara Mumbai Maharashtra, India Red Thread Hotel Full time ₹ 2,50,000 per year

Job description:

Role Overview

A Process Coordinator ensures that the designed (FMS) process runs seamlessly. She acts as the operational backbone—monitoring workflows, supporting users, catching issues early, and escalating appropriately to drive process integrity and continuous improvement.

Core Responsibilities

1. Process Ownership & Oversight

Serve as the daily guardian of the FMS, ensuring all users follow documented procedures and scheduled activities correctly.

Handle queries from process users—clarify steps, troubleshoot, and guide them through the correct procedures.

2. Follow‑Ups & Coordination

Track progress of outstanding actions (tasks, work orders, approvals).

Proactively follow up with stakeholders to ensure timely completion.

Serve as the primary liaison when issues arise, coordinating with the SCT Head to resolve escalations immediately. Prompt reporting to management is crucial.

3. Issue Detection & Escalation

Vigilantly audit process metrics (timeliness, completion, exceptions).

Identify breakdowns in procedure or tool usage and escalate without delay to managers or SCT Head.

4. Auditing & Quality Control

Perform regular and ad-hoc audits of process adherence and data accuracy.

Maintain logs of issues and resolutions, and prepare concise reports for management action.

5. Reporting & Communication

Update managers and stakeholders immediately about critical concerns.

Document findings, best practices, training needs, and improvement recommendations.

6. Training & Support

Guide and train FMS process users on procedural steps and tool usage.

Create FAQs, quick-reference guides, or checklists to support efficient execution.

7. Technical Proficiency

  • Knowledge of Excel & Google Sheets
  • Comfortable managing process flows.
  • Basic data analysis skills to surface trends, bottlenecks, and efficiency gains.
  • Desired Traits & Behaviors

Trait

  • Why It Matters
  • Vigilant & Detail‑Oriented
  • Ensures no issue or deviation goes unnoticed; audits are sharp and thorough.
  • Proactive & Responsive
  • Follows up without prompting; escalates immediately when needed.
  • Strong Communicator
  • Confidently liaises with SCT head, users, and managers; presents findings clearly.
  • Analytical & Tech-Savvy
  • Uses Excel/Sheets to surface insights; identifies patterns and root causes.
  • Personable & Credible
  • Capable of addressing stakeholder concerns; offers support.
  • Smart & Confident
  • Trusted voice; rapid learner; makes sound judgments under pressure.

Key Deliverables

  • Routine audits of FMS usage, compliance, and SLA metrics.
  • Follow‑up logs for overdue tasks, escalations, and resolutions.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Application Question(s):

  • ARE YOU AVAILABLE TO JOIN IMMEDIATELY?
  • Do you have experience in process co-ordinating

Work Location: In person

  • Process Coordinator

    23 hours ago

    Oshiwara, Mumbai, Maharashtra, India Red Thread Hotel Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job Summary:The Process Coordinator will be responsible for overseeing all auditing activities within the organization to ensure that established processes and systems are followed timely and accurately. This role involves coordinating with various departments to monitor compliance, identify process gaps, and recommend improvements to streamline...

  • Office Coordinator

    23 hours ago

    Oshiwara, Mumbai, Maharashtra, India Sunniva Heatpumps Full time

    **About Sunniva Heatpumps** At Sunniva Heatpumps, we’re driven by innovation, sustainability, and service excellence. We provide energy-efficient heating solutions that serve residential, commercial, and industrial needs. As our operations grow, we are looking for an organized and proactive **Office Coordinator** to support our daily processes and help us...

  • Process Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Seven Hiring Full time

    **Job Title**: Process Coordinator **Job Overview**: We are seeking a detail-oriented Process Coordinator to manage cross-team coordination, ensure process adherence, and maintain workflow efficiency. **Key Responsibilities**: - Coordinate tasks across teams - Ensure processes and SOPs are followed - Collect timely updates and follow-ups - Track and...

  • Process Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Seven Hiring Full time

    **Job Title**: Process Coordinator **Job Overview**: We are seeking a detail-oriented Process Coordinator to manage cross-team coordination, ensure process adherence, and maintain workflow efficiency. **Key Responsibilities**: - Coordinate tasks across teams - Ensure processes and SOPs are followed - Collect timely updates and follow-ups - Track and...

  • Process Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Valour Alloys Inc. Full time

    A **process coordinator** is a professional responsible for overseeing and managing various aspects of business or operational processes to ensure efficiency, compliance, and effectiveness. This role often involves coordinating activities, resources, and team members to achieve specific objectives within an organization or project. Key Responsibilities of a...

  • Process Coordinator

    5 days ago

    Mumbai, Maharashtra, India Alok Ingots (Mumbai) Pvt. Ltd. Full time

    Job Description - Process Coordinator (Junior Role) Key Responsibilities - **Assist in tracking, documenting, and updating workflows across teams (sales, operations, logistics, etc.)**: - Coordinate with internal teams to ensure tasks are completed on time - **Maintain and update process trackers, reports, and dashboards**: - Identify and report...

  • Process Coordinator

    3 days ago

    Mumbai, Maharashtra, India Sam Associates - Tufflam Full time

    Urgently required for the post of Process Coordinator - Fort, Mumbai - Her job will be to follow up with everyone to get the work done. In all the - systems that get created during the Workshop. - Fresher or 1/2 years of experience as a coordinator. - Female preferred. - Soft spoken. - Working knowledge of Excel. - No Experience in your domain eg....

  • Process Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Roswalt Realty Full time

    **Role Overview** A **Process Coordinator** ensures that the designed (FMS) process runs seamlessly. She acts as the operational backbone—monitoring workflows, supporting users, catching issues early, and escalating appropriately to drive process integrity and continuous improvement. **Core Responsibilities** **1. Process Ownership & Oversight** - Serve...

  • Office Administrator

    5 days ago

    Oshiwara, Mumbai, Maharashtra, India Sunniva Encon LLP Full time

    **About Sunniva Heatpumps** Sunniva Heatpumps is a proudly **Made in India** company, committed to providing energy-efficient heating and cooling solutions across residential, commercial, and industrial sectors. Our advanced heat pump systems are designed to promote sustainability and reduce energy costs. We’re rapidly growing and seeking passionate...

  • Process Coordinator

    2 weeks ago

    Mumbai, Maharashtra, India Aditi Tracking Support Full time

    **Process Coordinator** **Company Overview** Aditi Tracking has been at the forefront of the telematics industry in India since 2011, offering innovative solutions for vehicle tracking and fleet management. With a commitment to excellence and cutting-edge technology, we empower businesses to optimize their operations and enhance productivity. **Job...