Manager – IT Systems

This role is for one of our clients

Industry: Hospitals and Health Care

Seniority level: Associate level

Min Experience: 3 years

Location: Bangalore

JobType: full-time

We are seeking a highly capable Manager – IT Systems & Operations to lead the organization's technology infrastructure and operational workflows. This position combines technical expertise in IT systems, networking, and cloud administration with strong operational management and coordination skills. The ideal candidate will ensure seamless IT operations, maintain top-tier cybersecurity standards, and streamline supply operations to support business continuity and efficiency.

Key Responsibilities

IT Systems & Infrastructure Management

Oversee the setup, configuration, and maintenance of Windows and Linux servers, ensuring system reliability, uptime, and security.

Manage user onboarding and access policies through Azure AD and other identity management tools, including RBAC and Conditional Access.

Administer enterprise-level cloud environments (Azure, AWS, GCP), focusing on scalability, security, and cost optimization.

Manage network infrastructure — including routers, switches, firewalls, VPNs, and wireless networks — to ensure secure and stable connectivity.

Implement and maintain cybersecurity controls such as antivirus systems, IDS/IPS, endpoint protection, and firewalls (Fortinet, Cisco, Palo Alto, or equivalent).

Ensure timely software patching, updates, and performance tuning to maintain high system availability.

Develop and execute backup, disaster recovery, and business continuity strategies.

Manage and optimize enterprise storage systems (DAS, NAS, SAN, RAID) to ensure data integrity and availability.

Utilize scripting (PowerShell, Bash, or Python) for automation, monitoring, and system management.

Maintain updated IT documentation, SOPs, licenses, and hardware/software inventories.

Monitoring, Tools & Vendor Coordination

Monitor infrastructure performance using diagnostic and monitoring tools such as Lansweeper, SolarWinds, or ConnectWise.

Collaborate with vendors and service providers for IT procurement, licensing, AMC renewals, and technical support.

Track and evaluate system metrics to proactively identify and resolve performance issues.

Operational & Administrative Coordination

Work with HR, Admin, and Operations teams to support employee onboarding, system setup, and workspace readiness.

Coordinate supply chain and operational logistics to ensure timely delivery of IT and office resources.

Assist senior management in preparing reports, maintaining schedules, and facilitating communication across departments.

What Makes You a Great Fit

Bachelor's degree in Computer Science, Information Technology, or related field.

4–7 years of hands-on experience in IT administration, infrastructure management, or systems operations.

Strong knowledge of cloud platforms (Azure, AWS, GCP) and virtualization (VMware, Hyper-V).

Familiarity with security frameworks and certifications such as AZ-500, CCSP, CEH, RHCSA, or CCNA/CCNP is preferred.

Proven ability to manage confidential information and sensitive data with discretion.

Excellent multitasking, problem-solving, and communication skills.

A proactive, organized, and analytical professional who thrives in fast-paced environments.

What You'll Gain

Competitive compensation aligned with market benchmarks.

Comprehensive employee benefits, including insurance, provident fund, wellness support, and paid time off.

Exposure to advanced cloud and infrastructure technologies across a dynamic and growing organization.

A collaborative and supportive work culture that values innovation, inclusivity, and career growth.

Core Competencies

IT Infrastructure Management · System Administration · Cloud Platforms (Azure/AWS/GCP) · Cybersecurity · Virtualization (VMware/Hyper-V) · Automation & Scripting · Network & Firewall Management · IT Asset Management · Vendor Coordination · Operations Management

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.