
Global Lead, EAS Operational Health
4 days ago
Major accountabilities:
- Liaise with ISRC and Infrastructure teams to ensure robust security, risk management, and operational health of EAS platforms.
- Oversee cloud cost management, including monitoring, optimization, and reporting of cloud expenditures.
- Lead vulnerability and issue management resolution, ensuring timely identification, assessment, and resolution of operational risks.
- Coordinate with Audit Management to ensure compliance with internal and external audit requirements.
- Develop and implement operational health and compliance policies, procedures, and controls.
- Monitor and report on key operational health metrics, including vulnerability status, issue resolution, and compliance rates.
- Drive continuous improvement initiatives to enhance operational health and compliance outcomes.
- Support internal and external audits, ensuring readiness and adherence to relevant standards.
Key performance indicators:
- Vulnerability identification and resolution rates
- Cloud cost optimization metrics
- Compliance audit outcomes
- Issue management cycle time
- Stakeholder satisfaction with operational health and compliance support
- Implementation rate of continuous improvement initiatives
Minimum Requirements:
Work Experience and Skills:
- 8+ years of experience in IT operations, compliance, or risk management
- Experience in cloud cost reporting and management, vulnerability management, and audits
- Strong understanding of operational health, risk management, and compliance standards
- Experience liaising with Security & Compliance, Infrastructure, and Audit Management functions
- Excellent stakeholder management, communication, and problem-solving skills
Experience working in global matrix organizations and cross-functional teams
Ability to drive operational improvements and ensure compliance.
Education:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Languages:
- Fluent English (spoken and written).
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