 
						Customer Relationship Executive
6 days ago
Job Summary
We need a female candidate (around 30 years old) for managing customer relationships for our wedding catering business.
Key Responsibilities
- Handle Customer Queries: Respond to calls/emails regarding wedding catering services. 
- Follow-ups: Track clients from booking to event completion. 
- Coordinate Catering: Work with internal teams for smooth delivery. 
- Customer Service: Ensure high satisfaction levels. 
- Feedback Collection: Get client feedback post-event. 
- Reporting: Provide updates on customer interactions as needed. 
Technical Comfort
- CRM Tools: Comfortable using CRM software for tracking interactions. 
- Office Software: Proficiency in MS Office (Excel, Word, Outlook). 
- Email & Communication Tools: Good with email and phone communication. 
Requirements
- Experience: 3 years in customer service. 
- Location: Live within 2-3 km of office. 
- Age: Female, around 30 years. 
- Communication: Good communication skills. 
- Working Hours: 10:30 AM to 6:00 PM. 
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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