Warranty Part Returns
3 days ago
Roles& Responsibilities -
- Review daily part list from Plant PVT or VFG engineers
- Provide timely and accurate status on part requests
- Liaise with dealers for quicker part returns
- Liaise with transport companies for trouble free shipment (timely pickup, proper handling of shipments and timely delivery of shipments) and resolve any transportation issues
- Ensure proper shipping documents are sent to the dealers (authorization to return document, shipping labels, customs documents etc.)
- Liaise with Suppliers to record analysis results in WPA
- Creation of RAC Codes in PEARS.
- Interact with different stake holders for Quicker part returns.
- WPAC database
- GSAR , PEARS and CMMS.
- DMAIC / 8D methodology
- Must be proficient in all basic computer applications (Microsoft word, Excel, Outlook, Sharepoint, etc.)
- Excellent Program Management skills is a must
- Good Interpersonal skills
- Excellent command on Verbal and Written communication.
- Proficiency in Spanish / French is an added advantage.
Degree in Engineering or Diploma with 5 years experience
Customer Interface function in any automotive industry
Willing to work in NA Shift timing
Knowledge of quality indicators
Product development
Logistics Experience preferred.
Six Sigma Greenbelt or Blackbelt
Degree in Engineering with 0~2 year's experience.
Diploma with 3~ 5 years' experience.
- Review daily part list from Plant PVT or VFG engineers
- Provide timely and accurate status on part requests
- Liaise with dealers for quicker part returns
- Liaise with transport companies for trouble free shipment (timely pickup, proper handling of shipments and timely delivery of shipments) and resolve any transportation issues
- Ensure proper shipping documents are sent to the dealers (authorization to return document, shipping labels, customs documents etc.)
- Liaise with Suppliers to record analysis results in WPA
- Creation of RAC Codes in PEARS.
- Interact with different stake holders for Quicker part returns.
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